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Pharmacy TechnicianDescriptionConduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .The Patient Access Pharmacy Technician requires personal integrity, strong empathy, a high level of accuracy and superb attention to detail.Key Job Responsibilities:(Duties may include, but not limited to all or some of the following)
Accurately interprets patient eligibility, prescription and other health-related documentation
Accurately enters application data for approval, denial or rejection
Communicates with patients, HCPs, and healthcare professionals in a professional manner
Communicates with internal and external departments to facilitate coordination of care
Reports Adverse Events (AE) and Product Quality Complaints (PQC), as required and as per policy
Strictly adheres to Standard Operating Procedures (SOPs)
Inbound and Outbound Calls
Completes calls in a timely and quality driven manner
Validates and enters prescription orders
Validates licensed practitioners
Troubleshoots order issues
Maintains patient confidentiality
Performs clerical and administrative functions such as mailing and faxing correspondence, data entry, scheduling, etc.
Job Qualifications:Education :
Bachelor’s Degree in Life Sciences or equivalent work experience is required
Certification as Pharmacy Technician
2 Years of Related Experience in the Health Care Industry
Experience:
2 - 3 years in pharmacy, managed care, Medicaid and/or Medicare organizations,
pharmaceutical and/or biotech manufacturer, medical office, or related similar field
Case Management or related training
Product launch experience
Skills:
Customer focused
Fast and accurate data entry
Clear, pleasant speaking voice
Excellent communication skills (oral and written)
Excellent organizational and time management skills
Ability to handle multiple tasks and troubleshoot issues
Ability to work with little or no supervision
Ability to adapt quickly to changing environment
Ability to interact with a diverse group
Ability to calculate figures such as discounts and percentages
Ability to interact with a diverse team
Ability to demonstrate improvement based on performance feedback
Team player/consensus builder
Certification as Pharmacy Technician is plus
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf .Job Service Delivery HealthcarePrimary Location United States-Virginia-ChesapeakeOrganization Financial Service HealthcareUnposting Date OngoingReq ID: 19014812
Vacancy expired!