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What does a great Operations Supervisor do?As an Operations Supervisor at Fiserv, you will manage a team at our Card Production Facility.As an Operations Supervisor, you will be responsible for:Managing operational activities including priorities through associates
Ensuring maximum processing to meet legal and contractual obligations
Minimizing operational expenditures (e.g., CPWUs) in cost centers
Developing, refining and implementing policies and procedures to optimize personnel and equipment resources.
Overall team performance to meet or exceed company goals and objectives
Managing the performance and on-going development of direct reports through timely coaching and counseling, positive reinforcement, and honest, direct feedback
Full product accountability, including monitoring external defects, incident reports, adhering to client service level agreements, monitoring liability issues and escalation to management when appropriate
Providing coaching and mentoring for team, driving for operational results
Fostering positive relationships with the team and internal departments
Controlling liability exposure, communicates enhancements and improvements to processes when they are rolled out to the organization
Ensuring team adheres to established policy and procedures
Basic qualifications for consideration:Bachelor's degree or equivalent work experience required
3 to 5 years experience in operations/production environment required
2 to 3 years previous supervisory experience required
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Learn more about Fiserv:To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.Explore the possibilities of a career with Fiserv and Find Your Forward with us.Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.
Vacancy expired!