Vacancy expired!
- SCCM administration, including OSD (Operating System Deployment), patch management, software distribution, and reporting
- Configure exchange recipient
- Backup management and maintenance
- SCOM maintenance
- Citrix app/user administration
- Basic/Intermediate Cisco LAN switching administration
- Basic WebSense/Web Filtering Administration
- Physical/Virtual Server provisioning
- Application packaging
- Troubleshoot and resolve second level support tickets
- Rumba TID creation and maintenance
- Advanced workstation troubleshooting
- Create and maintain Active Directory design and operations documentation
- Adhere to and help shape policies and procedures as well as implement appropriate controls and compliance monitoring to effectively deliver and safeguard information assets
- Provide on-call technical support 24x7x365; participation in the existing on-call rotation is mandatory
- Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts
- Monitor server resources and assist in routine checkups
- Help devise, implement, and monitor backups for storage repositories (Tapes, Disk-to-Disk)
- Provide support in configuring and maintaining new and existing hardware
- Provide support in configuring and maintaining Cisco Call Manager, Unity Voicemail, and Presence VOIP systems
- Install and configure software and hardware on servers and desktop workstations
- Help support, manage, and troubleshoot the virtual environment (vSphere, View), both workstations and servers
- Help support, manage, and troubleshoot issues with the Citrix and View environments
- Provide desktop support including purchasing hardware, setup and configuration, performance tuning, and troubleshooting
- Support various company software used for business purposes
- Assist with enterprise storage management (SAN, NAS, etc.)
- Help resolve incidents escalated from the Helpdesk
- Provide first, second, and third level desktop support as needed
- Interact with vendors and contractors with manager consent
- Develop, implement, and maintain policies, procedures, and associated training plans for system administration and appropriate use
- Perform routine systems analysis and security audits
- Monitor and test for performance and provide statistics and reports
- Recommend, schedule, and perform software and firmware improvements and upgrades
- Effectively prioritize and execute tasks in a high pressure environment
- Maintain competence and upgrade skills through continued education
Vacancy expired!