CloudOps Administrator (USA Based) - N.A. Service Delivery Group

Internal Job Title: CloudOps AdministratorJob Type: Permanent, Full-timeJob Location: Must be based within the continental USAWork Model: Remote Job Status: Existing Vacancy Position SummaryAs a Cloud Ops Administrator you will be responsible for configuring, monitoring, and managing the cloud instances of CBN STI solutions for our North American customers. In this position you will manage and provide ongoing support to ensure they remain highly available, reliable, and secure. Core ResponsibilitiesCloud AdministrationInstall, configure, and maintain services, instance nodes, networks, and other IT infrastructure components.Design, maintain, and improve infrastructure‑as‑code and automation pipelines to reduce manual operations and improve reliability and repeatability.Performance Monitoring and TuningMonitor system and database instances performance, identify issues, and optimize performance.Security ManagementImplement and manage security measures to protect systems and databases instances from unauthorized access and threats.Backup and RecoveryDevelop and implement backup and recovery plans to ensure services and instances are ready and available 24/7 and on demand.Troubleshooting and SupportProvide technical support for systems and instances in test and production environments.DocumentationCreate and maintain comprehensive documentation for system and database configurations, changes, processes, and procedures.Various Other Duties and Responsibilities