Vacancy expired!
- Respond to help desk tickets
- Manage all aspects of the networking platform
- Monitor active network and workstation issues
- Troubleshoot relatively simple hardware, software, or network problems
- Document and maintain process and user guides
- Perform routine preventative equipment maintenance
- Perform onsite technical assistance
- Create network diagrams and collect information about new clients
- On-call rotation for support staff after hours
- Knowledge of Windows 2012/2016/2019
- Expertise in the Windows Desktop Environments 10 and 11
- Experience with Meraki Wireless Access
- Knowledge in Cloud (public/private) environments
- Strong customer service skills, communication skills, and documentation skills
Vacancy expired!