Vacancy expired!
Description Do you like the idea of working in a dynamic, rapidly changing call center? You might be interested in this Customer Service Representative position via Robert Half in the Telecom Services field. Articulate, highly-skilled Customer Service Representatives will be interested in this position if they love building solid customer relationships. If you're looking for work in Falls Church, Virginia and can work a long-term contract to hire position, this could be the Customer Service Representative opportunity for you!What you get to do every single day
Contribute accurate, friendly customer service in a timely fashion
Retrieve and oversee the sending of written business communications
-Demonstrated ability to work independently on a variety of complex matters simultaneously while also working in a team environment
Organize and route incoming telephone calls
Ability to manage and prioritize multiple projects and tasks, with minimal supervision, exercising sound judgment.
You will likely support business development and client referral goals by actively cross-selling and referring customers
-Work in a team environmentRequirements -Need to have a degree -Needs to be able to work in office Monday through Firday-Demonstrated experience performing extensive research to resolve complex customer inquiries
Strong problem-solving skills
Excellent customer service and office administrative skills
-Answering high volume calls
Comfort and confidence when interacting with internal and external partners and clients/customers
3+ years of past relevant experience
navigating basic office equipment and protocols experience desired
Travel experience
Proficiency in annual reporting
Microsoft Office experience preferred
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
A consistently positive approach to your work that is rooted in a businesslike professionalism
Sound written and verbal communication skills
Ability to work flexible hours as well as a rotating schedule and non-core business hours.
Working knowledge of Microsoft Office including Outlook, Word, Excel, and PowerPoint.
Basic knowledge in computer software programs and office equipment
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .
Vacancy expired!