Job Details

ID #1205791
State Virginia
City Fredericksburg
Full-time
Salary USD TBD TBD
Source Virginia
Showed 2018-10-12
Date 2018-10-11
Deadline 2018-12-10
Category Admin/office
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CUSTOMER SERVICE REPRESENTATIVE (Falmouth)

Virginia, Fredericksburg 00000 Fredericksburg USA

Vacancy expired!

(Looking for 2 Customer Service Representatives for our North Stafford and South Stafford Office).

Locations: 171 Garrisonville Rd. Stafford, Va 22554 and 45 Potomac Creek Dr. Suite 111 Falmouth, Va 22405

PRO-Tech Collision Center is a locally owned auto body repair shop in South Stafford and with a new Express Facility in North Stafford, Va. currently servicing all surrounding areas. We are committed to providing the highest level of service to our customers and are looking for an energetic, reliable hard worker with a positive attitude to join our team.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Greet all customers in a timely, friendly and professional manner

Answer all phone calls consistently and ensure all phone messages immediately communicated to the correct recipient

Ensure all customer comfort items are fresh & available for customers at all times (coffee, water, magazines, etc.)

Light cleaning of the front office that consist of vacuuming, wiping down counters/tables and cleaning of the customer restroom.

Ensure all vehicles are delivered to customers by the assigned estimator and if not available, by designated backup person

Monitor insurance assignments, estimate/repair appointments and capture rates of assignments.

Filing: Daily filing of customer records, complete customer follow up sheets once vehicle is delivered.

Performs other administrative/clerical related duties as assigned

If you are dependable, have basic computer skills, great customer service is a must and can work in a fast-paced environment we encourage you to apply within or fax your resume to 540-288-3225.

Hours of operation:

7:00-5:00pm for our North Stafford Location and 8:00-6:00pm for our South Stafford Location

Every other Saturday is a Must.

Contact Person: Kimberly Webster

Human Resource Administrator

(O) 540-288-3200

(F) 540-288-3225

Vacancy expired!

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