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Park Lane Finance Solutions, in Staunton, a member of The Caton Companies, and is a licensed mortgage firm operating in the mid-Atlantic. We are seeking a Mortgage Servicer - Collections Specialist who is highly organized, detail-oriented individual who is experienced in mortgage banking and loan servicing operations.
Please go to our website to apply: www.catoncompanies.com and click on Careers.
Summary/ObjectiveÂ
To provide professional, efficient and friendly customer service to all Park Lane borrowers in the servicing of monthly mortgage payments. To provide high-quality clerical and accounting support services to Park Lane management and lead the home loan titling process.
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Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Answer phones and direct calls professionally and courteously
2. Serve as the lead collections agent for the Company
3. Prepare daily bank deposits
4. Serve as the lead title clerk and manage the Companys process for home title documents
5. Manage the accounting and tracking of any repossessed home inventory
6. Work with legal vendors as needed to foreclose on defaulted loans
7. Manage the borrower notification process for defaulted loans
8. Assist in mortgage and Rent to Own (RTO) servicing duties, such as sending statements/letters
9. Perform light cleaning duties around the office
10. Run office errands such as collecting mail, making bank deposits, and sourcing office supplies
11. All work performed is completely followed through to its proper completion demonstrating attention to detail.
12. Personal appearance is clean and neat at all times and in accordance with company policy regarding dress code.
13. Adhere to company privacy policies, proper storage of files, and protection of customer information
14. Responsible to keep your supervisor informed of all delays with your work, all issues or incidents involving other employees, or borrowers.
Supervisory Responsibility
None for this position
Position Type and Expected Hours of Work
This is a full-time position; typical work hours and days are Monday through Friday, 8:30 a.m. to 5 p.m.
Travel/ Driving
Possible need to utilize personal transportation for business purposes. Pick up office supplies, run to post office etc. Occasional overnight travel may be required. Must have valid driver's license and automobile insurance coverage.
Required Education and Experience
High school diploma or equivalent
Preferred Education and Experience
College degree preferred but not required
Employment is conditional on satisfactorily completing all pre-employment requirements. Starting salary depends upon prior work skills and experience. The Caton Companies offer vacation, 401(k) retirement plans, excellent medical/dental coverage, as well as other benefits.
The Caton Companies is an EEO Employer
Vacancy expired!