Vacancy expired!
SENIOR NETWORK ENGINEER - SWITCHING (JUNI-21-0159-Z): Bowhead is seeking a Senior Network Engineer - Switching to support one of its clients in Herndon, VA. The Senior Network Engineer - Switching will provide high-level technical guidance and support on routing/switching/security platforms to our Federal customers. The Senior Network Engineer - Switching must be able to apply their extensive experience supporting large-scale networks, as well as broad product knowledge in either routing, switching, or security (firewalls). Responsibilities may include: • Become the technical lead and handle high priority issues for small subset of top Networks customers on specific Networks products(s) • Take ownership of high priority or sensitive customer issues and ensure prompt network services restoration and issue resolution to the customer's satisfaction, by using a systematic problem solving approach • Work closely with various technical teams to ensure knowledge transfer of the customer's networks, issues, teams, and solutions while keeping management informed of all sensitive issues • Work with various technical teams within Juniper Networks and provide input on new products and feature improvements for reliability, availability, and serviceability • Work closely with other internal teams to support them in gaining a good understanding of the technical issues and their resolution, and support them in driving high profile technical escalations • Participate in customer conference calls and/or face to face customer meetings to discuss technical issues • Develop and maintain skills in his/her core products and technologies, and highlight any need for training as the customers networks evolve • Contribute to technical documentation (White Papers, KB, Troubleshooting Guides) for internal and external use • Sound documentation of technical support issues using the available tools is an essential element of the role • Using your "Can-Do" attitude, will be called upon to suggest ways to improve the team performance and increase customer's satisfaction Requirements • A Bachelor's degree is required at a minimum, however a Master's degree is preferred; fields of degree should be electrical engineering or computer science or related field • Must have three to six (3-6) years of working experience in a network support role, with at least two to three (2-3) of these years spent supporting large IP networks • Must have three to six (3-6) years supporting customers on-site and via phone and must have prior experience and the ability to support a complex and high profile customer base • Must possess strong communication skills, including influencing and collaboration skills • Must have strong operating and troubleshooting knowledge across the following routing, switching or security technologies: TCP/IP, BGP, OSPF, ISIS, MPLS (L2 & L3 VPN), Multicast protocols (IGMP, PIM), Switching or firewall technologies • Extensive and deep working knowledge in IP networking in layers 2-4 (TCP/IP, Ethernet, VLANs, VLAN stacking, QoS, Spanning Tree (STP,RSTP), RIP, VRRP, IGMP) • Working experience with traffic generators and network protocols analysis tools • Working experience with Linux, FreeBSD, and Scripting languages (Python, Slax, Perl) • Must have at least a practical knowledge of L1/L2 technologies: Ethernet, SONET/SDH, ATM, Frame Relay • Strong problem-solving skills and the ability to apply them to large and complex network scenarios • Strong customer management and customer service skills are required in addition to excellent presentation skills • Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint • Ability to communicate effectively with all levels of employees and outside contacts • Strong interpersonal skills and good judgment with the ability to work alone or as part of a team Additional knowledge sought: • Network management skills SNMP, XML, LDAP, COPS • Unix administrator skills • QOS, NAT, Firewall, MPLS MPLS/VPNs, IPSec, Stateful Packet Inspection, Common methods of attacks (DoS, portscan, Worms and Trojans, spoofing), Secure Management (SSL, SSH)
SECURITY CLEARANCE REQUIRED: Must currently hold a security clearance at the Top Secret/SCI level. US Citizenship is a requirement for a Top Secret/SCI clearance at this location. Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. All candidates must apply online at www.uicalaska.com, and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (https://uicalaska.com/careers/recruitment/). UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar corporation recognized as one of the top 25 8(a) companies for government contracting. Link to Apply: https://rn21.ultipro.com/UKP1001/JobBoard/JobDetails.aspx?ID=6A7A2891EB67F272 #LI-CJ1Vacancy expired!