Job Details

ID #45952301
State Virginia
City Herndon
Job type Permanent
Salary USD TBD TBD
Source Volkswagen Group of America
Showed 2022-09-24
Date 2022-09-23
Deadline 2022-11-21
Category Et cetera
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Digital Payments Specialist - Operations

Virginia, Herndon, 20170 Herndon USA

Vacancy expired!

The Payments Specialist, Operations position will be based in Herndon, VA with a role classification of Hybrid.

Role Summary: The Digital Payments Specialist, Business Operations will be the primary owner of the day-to-day operations for Volkswagen Payments, VW Credit's North American payments business supporting our Volkswagen, Audi, Lamborghini and other VWGoA Brands. This role will be part of the dedicated payments team to support technology innovations ranging from in-car payments for fueling, charging, parking to functions on demand, to point of sale concepts. Our ideal candidate has an extensive background in daily operations management, with knowledge and interests that sit at the intersection of business, finance, and technology. To fit in, you must be excited about supporting amazingly simple experiences that transform the way people interact with cars and transact for related services. Responsibilities will include:
  • Client requests management
  • Merchant onboarding
  • Risk management (OFAC checks, PCI Scans, API Log monitoring, etc.)
  • Client invoicing
  • Financial reporting (Account reconciliation, P&L activities, etc.)
  • Suspicious Activity monitoring and analysis
  • Vendor Management
  • Team communication and meeting facilitation
  • Documentation support, ownership, and management
Role Responsibilities:
  • Daily Operations (70%) - This role will be accountable for the daily operations of the payments business for Volkswagen Payments and their respective brand partners VW, Audi, and Lamborghini. Key tasks include managing all incoming brand partner requests, onboarding of new Audi and VW dealers and other merchants, as well as conducting critical risk management activities ( OFAC checks, PCI Scans, API Log monitoring, Suspicious Activity monitoring and analysis). The payments team manages all VWGoA brands, and a broad variety of payments programs so daily team communication is key. The

    Digital Payments Specialist, Business Operations will facilitate and document all team standups and drive the agenda. The payments business in automotive is a fast-growing business as more and more services will be "purchased" by the vehicle owner and in the future the vehicle itself - think Autonomous Driving. It is therefore critical document key processes, manage our contracts storage and policies in this highly regulated space.
  • Financial Management (30%) - Volkswagen Payments has full P&L responsibility. This role will support financial reporting requirements (feeding P&L models), monthly reconciliation and invoicing of our brand partners and dealers.

Experience:
  • 5 - 7 years of experience operating day to day business activities including financial and risk management
  • 2+ years of experience in payments
Education: Required -
  • Bachelor's degree in Business, Economics, Psychology, Computer Science, or related area
Desired -
  • Master in related field
General Skills:
  • Experience in operations including analytics, process improvements, documentation
  • Strong understanding of enterprise system development, the payments technology stack, and data integration
  • Excellent organizational skills, with the ability to multi-task and prioritize across multiple clients and business needs
  • Skilled at building cross-functional relationships across a large organization
  • Exceptional ability to communicate
  • Strong analytical mindset and ability to use data and logic to manage payments business
  • Effective interpersonal and written/verbal communication skills with the ability to communicate technical and non-technical issues over the phone and via email
  • Detail oriented with organizational, problem-solving, data review and time management skills
Specialized Skills: Required -
  • Deep knowledge of the payments industry spanning merchants, issuing banks, acquiring banks, payment networks, gateways, ACH and payment processors
  • Excellent Excel skills (editing and setting up Macros)
Desired -
  • Automotive and/or mobility experience a plus but not required
  • Agile skillset highly preferred
Work Flexibility:
  • Travel 30% of the time (domestic)

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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Vacancy expired!

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