Job Details

ID #46304805
State Virginia
City Mclean
Job type Permanent
Salary USD $80,000 - $140,000 80000 - 140000
Source Cognizant Technology Solutions
Showed 2022-10-08
Date 2022-09-27
Deadline 2022-11-25
Category Et cetera
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L3 Support Analyst

Virginia, Mclean, 20598 Mclean USA

Vacancy expired!

  • Experience to work on a different shift models.
  • Basic Java Knowledge is highly preferred.
  • Managing and first level troubleshooting and Debugging to find out the root cause of the incidents.
  • Exposure to basic infrastructure (network/database/Unix servers/cloud etc.).
  • Experience in Service Now (or similar) Ticketing tool.
  • Good understanding of incident management process.
  • Exposure on Monitoring both manual and tool based and experience on ticketing activities.
  • Updating and maintaining knowledge articles.
  • Resolving start up and login problems, Desktop performance and optimization, resolving browser and internet connection, troubleshooting DNS & DHCP issues.
  • Good communication skills with ability to communicate effectively with technical and non - technical issues with colleagues at all levels within and outside organization.

Vacancy expired!

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