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This role can be located in McLean, VA, Dallas, TX, Memphis, TN, or be RemoteOur Global HR team partners with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members.What will I be doing?The Sr LMS Analyst works with the Learning & Development team to implement, support, and maintain Hilton’s learning management system (LMS). These solutions help to enable learning and career development for all our Team Members around the world.More specifically, you will:Build, manage and maintain learning objects in the LMS such as online courses, instructor-led classes, curricula, and programs.
Provide reporting and insights on registration and learning data to gain visibility into learning registrations/completions and the Team Members who participate in that learning.
Collaborate with internal/external teams on technical specifications and best practices for deploying learning items in our LMS.
Serve as a point of escalation to resolve technical issues in the LMS and ensure all cases are closed in a timely manner.
Evaluate new functionality within the LMS and perform regression testing for application upgrades.
Develop training documentation for users and administrators on the use of the LMS.
What are we looking for?We are looking for dynamic and creative team members, who are passionate about tackling hard problems. We believe the success in this role will demonstrate itself through the following attributes and skills:Problem solving skills to effectively and creatively find solutions while maintaining a high level of professionalism, flexibility, and integrity.
Ability to manage multiple projects at once while working on different work streams.
Ability to build solid relationships with both internal and external partners.
Compile and analyze data into spreadsheets to support projects and initiatives; manages data integrity.
To fulfill this role successfully, you should demonstrate the following minimum qualifications:Three (3) years of professional experience
Two (2) years of experience working with an LMS such as SuccessFactors Learning or Oracle HCM Learning
Two (2) years of experience with content authoring tools including Articulate Storyline, Articulate Rise, and Adobe Captivate, and publishing content to SCORM/AICC/xAPI using those tools
Proficiency in Microsoft Office (Excel, PPT, Word)
It would be useful in this position for you to demonstrate the following capabilities and distinctions:Bachelor’s Degree
Five (5) years of experience working with a learning management system (LMS) such as SuccessFactors Learning or Oracle HCM Learning
Five (5) years of experience with content authoring tools including Articulate Storyline, Articulate Rise, and Adobe Captivate, and publishing content to SCORM/AICC/xAPI using those tools
Experience in tools such as ServiceNow to resolve support requests and incidents
Experience with integrations with virtual classroom products like WebEx and Microsoft Teams
Experience with building reports and dashboards
What is it like working for Hilton?The future of hospitality is bright at Hilton (https://www.hilton.com/en/): a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits (https://jobs.hilton.com/us/en/benefits) such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive (https://jobs.hilton.com/us/en/diversity-home2) environment for all. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, a 401(k) savings plan, paid time off, and our travel discount. The salary for this role varies by applicable and specialized experience and location (Colorado applicants: Please click here (https://bit.ly/3B8EiiV) for additional information.). Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.Job: Human ResourcesTitle: Senior Analyst, LMSLocation: nullRequisition ID: COR012CZEOE/AA/Disabled/Veterans
Vacancy expired!