Vacancy expired!
- 2 years of experience Competently and professionally interact with, set expectations and resolve scope, timing and prioritization conflicts with stakeholders at all levels
- 5 years of experience Have excellent level appropriate and concise communication skills including meeting facilitation, conflict resolution and negotiation skills
- 2 years of Experience monitoring work request intake, assisting in work breakdown, triage and problem-solving for urgent production and other issues
- 5 years of experience Full SDLC experience including cross functional development, QA, and BSA team members supporting QA and UAT needs
- 5 years of Experience with Business Systems Analysis software applications tools, and techniques
- 5 years of Experience as a BSA on agile, waterfall and hybrid agile-waterfall methodologies
- 5 years of experience Writes specific, measurable, and testable user stories with detailed acceptance criteria
- 5 years of experience Excellent problem solving and technical troubleshooting capabilities
- 2 years of Experience facilitating meetings with complex stakeholder dynamics
- 5 years of Experience with and proven knowledge of Web Application concepts
- 2 years of Previous experiencing using Atlassian JIRA
- 2 years of Experience facilitating system design and technical requirements sessions
- 2 years of experience Basic SQL Skills (Select only, ability to write complex joins)
- Demonstrate excellent meeting facilitation and time management during the course of assignments
- Demonstrate flexibility in dealing with shifting priorities and the ability to manage and balance multiple assignments at the same time
- Competently and professionally interact with, set expectations and resolve scope, timing and prioritization conflicts with stakeholders at all levels of the organization
- Have excellent level appropriate and concise communication skills including conflict resolution and negotiation skills
- Leverage BSA experience in the triage of incoming work to ensure emergency and critical items are escalated to the proper resources in a timely fashion.
- Ensure SDLC processes are being followed with a high degree of rigor for PCI releases related to credit card processing
- Produce effective high level business scope/epic level business need and acceptance criteria as needed to establish next steps for problem solving sessions with relevant team members (BSA/DEV/QA/SMEs etc)
- Acquire full understanding of business vision for small project, enhancements, and defect remediation
- Understand how change to a component/application impacts the whole system and make recommendations for the logical design of system enhancements
- Monitor change request intake, assisting in work breakdown and triage for new items
- Guiding items throughout the development lifecycle to ensure SDLC processes are being followed and gateway approvals are being garnered
- Coordinating Change Management activities for production application release in compliance with our processes and procedures
- Coordinate with other functional teams outside of software development for delivery
- Proficiency with Microsoft 365 Applications for Enterprise (Word, Excel, PowerPoint, Visio)
- Proven knowledge of Web Application Concepts as well as Client / Server Application Concepts
- Experience with Service Now for customer service request intake and JIRA for issue resolution, development collaboration, backlog and release management.
Vacancy expired!