Vacancy expired!
Experienced Floor Manager / FOH Manager
We are re-introducing a Southern Comfort Restaurant with a fresh vibe, warm atmosphere, and AMAZING food lol. We would like a highly qualified candidate to manage the restaurant and banquet hall. The successful candidate will have experience managing restaurants, hiring + firing staff, all day-to-day operations and management of the main restaurant and lounge. This position works in conjunction with the Executive chef and both report directly to the owner.
Who are we?
Wearecreators, organizers, thinkers, executors, businesswomen, businessmen human beings - but most of allwe’re incredibly passionate about culture. Our restaurant was founded on the notions of both opportunity and necessity in response to social needs, desires, and challenges being faced and expressed by consumers throughout the Peninsula area.Weaim to fill social voids with exciting offerings that leverage food, music, art, design, and fashion.
That’s just to give you a taste of whatweare all about. With that being said,weare looking for an ambitious member to join the team who aligns with the brand and is passionate about people!
Role & Responsibilities
Guest Relations
Manage front of house staff including scheduling, training, and general supervision
Managing the shifts and handling issues that arise in a professional manner
Responsible for correct operation of the POS systems & reports
Enforce and monitor all health, safety, and sanitation standards throughout
Assist with catering function management
Handle guest complaints according to provided guidelines
Hold Associates accountable to deliver consistent quality service in all outlets and in room dining in order to meet business plan commitments.
Do Walk-Thru's with Leaders (ensure restroom, dining room, front line, parking lot cleanliness, ensure all team members are in proper uniform, play-land, speed of service).
Communicate punctually and proactively with General Manager on Business Plans, outlet performance, key associate changes, major asset issues and any other significant concerns.
Provide regular and effective updates to the General Manager on the performance of the assets and leadership during weekly 1-1 meetings.
Experience
6 years or more restaurant experience in High Volume Business
Completed Bachelor’s degree in a Hospitality related field (preferred, not mandatory)
Must understand and be able to train on How to satisfy a disappointed customer (
Excellent customer service and interpersonal skills
High standards of personal hygiene and personal appearances
Experience using POS systems preferred
Must pass background check and random drug tests
Position entails working both weeknights and weekends. Flexible schedule not a problem.
When sending in your resume, we need to feel your personality somehow. You will represent the brand to our consumers and we need that amicable person who lights up the room.
Vacancy expired!