Vacancy expired!
- Bachelor's degree (May be substituted for additional years of experience)
- 7+ years of network experience; with 3 years of specialized networking experience
- Required: DoD 8570 IAT Level II certification ex. CompTIA Security +
- Required: Top Secret, must be SCI eligible
- SME for Video Management Systems (VMS)
- Ensure successful camera and special event deployments by training Tech Ops on VMS and troubleshooting all VMS issues
- Maintain corporate VMS to provide oversight, backup recording, and central method of delivering video from all detachments to customers
- Liaise with VMS providers on highly technical issues and provide solutions
- Liaise with external partners and agencies to share and ingest video feeds
- Provide 24/7 support for operations to ensure mission success
- SME for camera deployments in a wired and wireless environment
- Provide Tech Ops with camera best settings for each unique environment to ensure maximum video quality and mission success
- Provide 24/7 support to Field Operations
- Troubleshoot connectivity issues; identify cellular issues, ISP throttling, VPN issues, configuration issues, and provide solutions
- Troubleshoot event systems; assist technical personnel with issues in complex camera deployments
- Recommend design considerations based on unique requirements and constraints to ensure mission success
- Troubleshoot cameras; identify and resolve technical issues such as poor video quality, video outages, ISP throttling, firmware issues, and VMS issues
- Collaborate and integrate with other agencies and VMS systems
- Support additional NCIS departments
- Provide 24/7 support to OSP operations; administer and troubleshoot TAK, WAVE and remote access connectivity. Configure and maintain all TSFO and OSP equipment necessary
- Provide 24/7 support to TSFO-IA; provide, configure and maintain CONUS and OCONUS software and hardware-based remote access solutions
- Configure and troubleshoot off-site network solution for ingesting foreign national biometric data; train TSFO-IA personnel to administer and operate
- Administer Ares Gateway servers
- Manage TSFO Global Network Infrastructure; firewalls: provide and manage remote access solutions, create and manage all users accounts and assign network permissions
- VPN connections to detachments and external agencies and partners
- Configure security policies to protect network and its data
- Manage Internet access to internal TSFO resources
- Routers and Switches; ensure secure and seamless connectivity to resources across TSFO global infrastructure
- Manage a multi-brand environment (Juniper, Cisco, Ubiquiti, Linksys, etc.)
- VPN Concentrators - configure, maintain and troubleshoot a global fleet of mobile and wired VPN devices
- Monitoring - utilize open source and custom solutions to monitor network activity and identify bottleneck issues and unusual activity
- Linux and Windows Servers - manage multi-domain Active Directory environment and group policy
- Knowledge of Linux environment and command-line to maintain and troubleshoot applications
- Application of STIGs to Windows and Linux servers to harden and ensure proper system security
- VMware - manage and maintain TSFO servers and applications in a virtual environment
- Familiarity with VMware vCenter and ability to troubleshoot issues in a distributed virtual environment
- PKI and Certificates - expert knowledge of PKI systems and certificate authorities required to build inhouse certificates to encrypt and secure Tech Ops equipment and applications (TAK, WAVE, Milestone, storage devices, etc.)
- Troubleshooting, maintenance and upgrades - familiar with troubleshooting issues remotely in time sensitive situations that may affect mission success
- Design and configure upgrades that can be installed with little effort by remote personnel
- Troubleshoot connectivity issues across a unique and global infrastructure
Vacancy expired!