Job Details

ID #40417613
State Virginia
City Reston
Job type Permanent
Salary USD TBD TBD
Source CareFirst
Showed 2022-05-07
Date 2022-05-06
Deadline 2022-07-05
Category Internet engineering
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Senior Systems Engineer (Server/VDI Infrastructure)

Virginia, Reston, 20191 Reston USA

Vacancy expired!

Resp & Qualifications

PURPOSE:Ensures the stability, integrity and efficient operation of the organization information systems that support organizational functions. This is achieved by monitoring, supporting and optimizing all networked software and associated operating systems. Assesses architecture and current system limitations, defines and designs system specifications, disaster recovery procedures and evaluates input/output processes and working parameters for hardware/software compatibility.

ESSENTIAL FUNCTIONS:
  • Installs, tunes, upgrades, troubleshoots, and maintains all computer systems relevant to the supported applications including all necessary tasks to perform operating system administration, user account management, disaster recovery strategy and networking configuration.
  • Developand implement techniques to prevent system problems, troubleshoots incidents to recover services and supports root cause analysis
  • Automates the installation and configuration of applications in development and productions environments.
  • Evaluates new systems by performing in-depth tests, including end-user reviews. Researches software and related products to support recommendations and purchasing. Determines systems integration issues by evaluating components; developing and completing performance tests; analyzing test data; studying project requirements; analyzing user and potential user input; evaluating similar and related products and systems. Develop system automation and system integration of business processes.
  • Improves engineering job knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

SUPERVISORY RESPONSIBILITY:Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.

QUALIFICATIONS:

Education Level: Bachelor's Degree inInformation Technology or Computer Science ORin lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications:ITIL Foundations v3 within 180 Days.

Experience: 5 years software, hardware and/or systems engineering related experience.

Knowledge, Skills and Abilities (KSAs)
  • Proficient in Microsoft Office applications.
  • Ability to collaborate to solve technical problems across teams.
  • Excellent communication skills both written and verbal.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Primary Technical Skills Required:
  • Demonstrated experience with VMware products and technologies (vSphere, vSAN, NSX, Horizon, App Volumes and Dynamic Environment Manager) with heavy emphasis on vSphere infrastructure.
  • Demonstrated server / host datacenter hardware experience in support of virtualized environments.
  • Demonstrated experience installing and operating VDI in an enterprise setting.
  • Demonstrated experience in the creation, securing, and operation of application presentation environments centered around RDSH technologies.
  • Demonstrated experience in application layering technologies.
  • Demonstrated experience with software installation / deployment in support of persistent and non-persistent virtualized endpoints.
  • Experience managing and securing Microsoft Windows Server.
  • Experience with Windows Failover Clustering and SQL Always On administration.
  • Experience developing, optimizing, and hardening desktop and server master images.
  • Experience configuring Microsoft Group Policy for VDI/RDSH environments.
  • Experience with scripting (PowerShell, Python, etc.) in support of virtual desktop / server environments.
  • Understanding of block and file-based storage system concepts.
  • Understanding of layer 2/3 networking technologies and concepts.
  • Understanding of the user logon process in VDI and Windows with experience in configuration and management of user profiles in shared and non-persistent environments.

Other Required Capabilities:
  • Capability and willingness to support datacenter server infrastructure, onsite, at the following locations:
    • Columbia, MD
    • Richmond, VA
    • Ashburn, VA

Secondary Desired Skills
  • Prior experience creating documentation for server / virtualization environments.
  • Ability to work with little or no supervision.
  • Ability to define and refine server virtualization requirements for customer requests.
  • Ability to interact with customers and external teams to gather critical information.
  • Prior experience with storage-area-network based replication products and technologies.
  • Prior experience deploying backup and recovery products.
  • Ability to troubleshoot user performance issues through logs and metrics.
  • Ability to create dashboards in vROps and/or ControlUp.
Department

Department:Engineering

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of theCompany to provide equal employment opportunities to allqualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

#LI-DM1

Vacancy expired!

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