Job Details

ID #46139450
State Virginia
City Reston
Job type Contract
Salary USD TBD TBD
Source Softworld, Inc.
Showed 2022-10-01
Date 2022-09-30
Deadline 2022-11-28
Category Et cetera
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Systems Engineer III

Virginia, Reston, 20190 Reston USA

Vacancy expired!

Job Description

Our Client is building the next generation cloud along with providing world class cloud services and support experience. We are building a team of Site Reliability Developers who focus on managing virtual network services in a private cloud. Our mission is to optimize operations, manage virtual network services and systems, deploy services through change management and continuous deployment processes, and respond to incidents involving virtual network services. You'll be part of a dynamic team that learns broadly how our cloud platform works so you can be the bridge between product engineering and our customer partners.

As part of the broader Engineering organization, you will be a key part of our client's change management processes, work with Service Teams on introducing new features into secured regions, and troubleshoot production issues when required. This role is critical to the success of our system engineering, the virtual networking platforms, and the operational teams.

Job Responsibilities

Perform maintenance to services running within secured regions through the use of command line tools, change processes, and runbooks.

Deploy code and execute other changes within the region.

Ensure timely resolution and documentation of incidents through bridge calls following guidance for secure communications.

Ensure thorough documentation of incidents through company-standard reporting methods.

Monitor the region for faults, alarms, and other errors.

Inform internal teams as required through process and procedure. Help identify and discuss process improvements and tools optimization.

Act as a point of escalation for incidents and other issues arising within the region.

Troubleshoot operational issues on behalf of service teams.

Required Qualifications

Must posses and maintain an active TS/SCI w/Polygraph Government Security clearance

Associate degree in computer related field, or 1-3 years work experience.

Experience with Linux and infrastructure support and server administration.

Linux AND infrastructure AND server AND (system OR Systems) AND cloud and ("Script" OR "scripting")

Experience with managing secured services across distributed systems and geographies.

Customer obsession, passion for delighting customers.

Proven ability to quickly learn new technical domains and then train others.

Great verbal and written communication skills.

Strong understanding of cloud concepts, platforms, and distributed systems.

Preferred Qualifications

Experience with cloud networking and software driven networks.

Experience with coding or scripting using a major scripting language.

Experience deploying code within change management procedures.

Experience participating in or running incident bridges.

Experience in cloud technical support, operations, NOC or similar.

Experience working with government custom

Vacancy expired!

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