Data Collection Specialist

We are looking for

• Perform data collections from various network locations for record hold requests.
• Monitor processes to maintain/ensure accuracy.
• Ability to troubleshoot machine and network performance issues related to connectivity, access, security, etc. for purposes of data collections and transfers.
• Ability to work independently while taking the lead on multiple complex projects.
• Must display initiative, and ability to work independently and with others while exercising extensive independent judgment.
• Strong troubleshooting abilities to get to the source of problems and think critically regarding possible solutions.
• Strong organizational skills, and ability to prioritize competing high visibility projects.
• Good interpersonal skills (job requires daily interaction with customers to complete time-sensitive data collections).
• Willingness to take ownership of processes, evaluate and offer efficiency gains when available.

• Strong organizational and interpersonal skills.
• Logical, clear, and concise written and verbal communication skills.
• Ability to work seamlessly within a team as well as manage individual tasks.
• Ability to react quickly to a fast-paced, rapidly changing environment.
• Rely on experience and judgment to plan and accomplish goals.
• Independently perform a variety of complicated tasks.
• Work with a team of internal and external customers.
• Communicate clearly and effectively, both in speaking and in writing.
• Review & refine existing processes to better align with agency/group priorities.
• Review the existing procedures and propose, execute, and/or direct necessary changes.
• Be able to work-from-home and still provide the expected level of support.
• Be available to support extended hours as needed to complete time-sensitive projects.