Vacancy expired!
Our government client is looking for an experienced
Desktop/Telecommunications Support Technician on a 12+ months renewable contract role in Richmond, VA.Position – Desktop/Telecommunications Support Technician (ONSITE)The IT AV/Desktop Support Technician position entails:•Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues•Coordinates and act as Moderator for high visibility Executive conferences•Works directly with customers to assist in setup/break down and operation of electronic presentations via audio/video conference equipment•Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers•Schedules, setups, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences•Performs video camera, live stream and audio recordings•Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences as video production team•Sets up and operates audio system for live events and ceremonies, and assist video production requirement•Conducts site surveys to establish AV/VTC equipment customer requirements•Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment•Job requires some travel and overnight stays•Performs administrative tasks such as inventory tracking, checklists, forms, and meeting bindersRequired/Desired Skills:- 5 years of Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and wireless devices Required
- 5 years of Windows 7/10, Microsoft Office, Project, Visio, SharePoint, Gmail, MAC & PC Audio/video editing software High Level of Customer Service Required
- 5 years of Provide on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues Required
Vacancy expired!