Vacancy expired!
Company Federal Reserve Bank of Richmond
When you join the Federal Reserve-the nation's central bank-you'll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We dedicate more than $1 billion to technology each year to support the Federal Reserve and our economy, and we're building a dynamic and diverse team for our future. Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth-along with a wide range of benefits and perks that support your health, wealth, and life. In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.About the Opportunity: As part of the Federal Reserve National Operations Center, the Network Server Administrator position will provide various services in server and network operations in support of mission critical financial applications residing on complex infrastructures.This position supports enterprise multi-platform environments that requires disciplines following ITIL methodology. Performs production support tasks which include monitoring of routers, switches, firewalls and carrier networks, including monitoring of production batch cycles, reporting results of hardware and software health checks, assists in the execution of customer application testing and mission critical business continuity testing. Monitors network availability and client server availability during a designated shift utilizing a suite of automation tools. Assists in diagnosing highly complex service disruptions affecting client server or network availability, coordinates activities for restoration of disrupted services with technical support staff. Associate level position requires general knowledge of IT field and industry practices.What You Will Do:- Performs moderate level tasks associated with using predefined programming languages and multiple workstation platforms that monitor/control/configure the network, client server, and infrastructure to perform availability and status checks.
- Participates in day-to-day monitoring activities and provides level 1 operational incident support (recording, investigation, escalation and applying corrective actions as deemed appropriate).
- Participates in problem determination and resolution activities to ensure accurate and timely reporting of problem. Provides assistance in determining method of resolving problems utilizing hardware/software diagnostic tools and operational procedures.
- Assists with coordination activities by operations staff and vendor support personnel in resolving network or client server problems. Uses problem investigation tools to assist in analyzing the source of problems, escalates as needed and appropriately records details of the problem in incident monitoring and reporting software tools. Initiates and executes change control records assigned to the National Operations Center
- Participates in project activities involving implementation of changes to operating procedures/work processes and installation of new equipment within existing network configurations.
- Performs additional duties as assigned based on change requests to ensure customer requirements are delivered on time, accurate, and complete.
- 1 to 3+ years of relevant work experience
- Bachelor's Degree (preferred or equivalent experience)
- Requires fundamental knowledge of client server concepts, network concepts, principles and infrastructure.
- Technical knowledge and/or experience in supporting one or more of the following: Windows, Solaris, Linux, AIX operating systems and VMWare.
- Windows, Redhat Linux or AIX certification is highly preferred
- A requirement of this position is that the employee must be fully vaccinated against COVID-19; individuals who are unable to be vaccinated due to a medical condition or sincerely held religious belief may request an accommodation from the Bank.
- Candidates should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
- Sponsorship is not available for this role. Sponsorship is not available for this role. The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship.
- The National Operations Operating Center (NOC) operates on a work schedule of seven 12-hour days in 2 weeks. This opening is for Day Shift. 7AM to 7:15PM
- May be subject to on-call and call back as needed. Schedule is subject to change over time. Weekend coverage is required.
- The hiring range is $51,000 - $63,700
- Salary offered will be based on the job responsibilities and the individual's knowledge, skills, and experience as defined in the job qualifications/experience.
Vacancy expired!