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Business Analyst - Billing Systems Job Description
OVERVIEWCoStar Group is the world's leading provider of information and marketing solutions for the commercial real estate industry. Since 1987, we've been on a mission to create efficiency and transparency within commercial real estate. From our earliest days, as the first company to offer real estate firms comprehensive, objective, reliable information, to our expansion into operating the most active Internet marketplaces for buying and selling commercial real estate, apartments, businesses and land, we've been committed to excellence and creating the most innovative and insight company in our industry. As a technology company, we are the trusted partner for all commercial real estate professionals empowering many of the most well-respected landlords, development companies, brokerage firms, banks, lenders, investors and government agencies. The CoStar Finance department is looking for a Business Analyst, Billing Operations who will perform critical data analysis and process support related to billing and contracts on a daily and monthly basis. This individual will work on the Billing Operations team, providing structured data, quantitative insights, and project leadership to drive business results. The ideal candidate will be comfortable working with internal and external partners to gather process requirements and thrive in a fast-paced, dynamic organization. RESPONSIBILITIES- Contract review and validation for completeness
- Research and resolve complex pricing issues
- Develop, create and run data-driven processes in support of billing and contract operations
- Design QC queries and lead daily QA process for assigned portfolio
- Track KPIs, develop dashboards and present metrics
- Identify billing process deficiencies and develop corrective action plans
- Effectively lead available resources and Billing Specialists; provide direction, prioritization and allocate billing workload to bring issues to completion
- Develop, audit, and improve process documentation around new and existing billing/contract process
- Create user guides for internal partners
- Promote a data-driven organization and empower teams with actionable data and with automated and intuitive, reliable reports and KPI dashboards
- Create data sets in SQL from existing company applications and/or ETL scripts to optimize billing process
- Liaise with internal technology team and external third-party providers to identify and troubleshoot system bugs while optimizing process efficiency opportunities
- Lead and build ad hoc reporting requests; aid in user acceptance testing as required
- Bachelor's degree in finance, accounting, computer science, or related
- 2+ years' experience in systems support for billing, AR and/or finance department within large dynamic corporate environment
- Strong technical aptitude with the ability to analyze data, interpret information and trends in large amounts of data to develop actionable recommendations
- Strong problem-solving skills and keen attention to detail
- Organized thinker and excellent communicator, verbal and in writing - customer service focused with a history of working successfully with both financial and non-finance professionals
- An analytical business background, problem-solving skills, strategic thinking and high attention to detail
- Able to prioritize effectively, and to balance multiple projects and daily/weekly process expectations with concurrent deadlines
- Hands on experience using BI platforms & data warehouse tools, e.g.: Power BI, SQL
- Proficiency writing and working with SQL scripts and MS Access processes, advanced skills manipulating and preparing data in Excel
- Ability to train colleagues to write basic SQL scripts+
- Experience with Oracle
- Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
- Life, legal, and supplementary insurance
- Commuter and parking benefits
- 401(K) retirement plan with matching contributions
- Employee stock purchase plan
- Paid time off
- Tuition reimbursement
- On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes, as well as Segways and bikes available for use during the day
- Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks
Vacancy expired!