Vacancy expired!
- Assist DC Support personnel with Hands and eyes requests
- Escort vendors and support staff for changes and break-fix
- Maintain the appearance and integrity of the facility with regular walkthroughs
- Chaperone visitors and 3rd party engineers where required
- Knowledge of Service Now and Ticket Processing
- Maintain asset location information utilising installed DCIM tools and CMDB.
- Shipping and receiving of good into the data centre
- Monitor and record statistics relevant to data centre operations and produce appropriate reports
- Conduct physical troubleshooting as required including basic checks on copper and fiber cabling
- Provide feedback to data centre manager and contribute suggestions for operational improvement
- Develop and maintain strong relationships with 3rd party facility staff
- Assist data centre manager with facility tours when requested
- Hardware installation of rack mounted equipment
- Cable installation and testing to data centre standards where required
- Other duties as may be assigned by the data centre manager
- Flexible attitude to working patterns, will be required to work extra hours including occasional weekends and after hours to support changes during maintenance windows
- Exceptional ability to work as part of a team, provide IT support and resolve errors.
- 24/7 monitor/supporting
- Ticket system knowledge
- Will be required to work as part of an on call rotation team
- Should live within 30 miles / 30 minutes of the data centre location
Vacancy expired!