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Job Description YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about.
What's Important to You Is Important to UsWe're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.Don't take our word for it.• FORTUNE 100 Best Companies to Work For®• Computerworld® Best Places to Work in IT• FORTUNE® Best Workplaces for Millennials• Forbes® America's Best Employers IND123 Basic Purpose The Organizational Change Manager will report into the Enterprise Strategy and Change team and be assigned to support one or more transformational initiatives associated with Navy Federal's Enterprise Strategy. He or she will design, develop and deploy organizational change management (OCM) strategies/solutions to drive adoption of the change. This includes facilitating activities such as identification, validation and planning around stakeholder needs/concerns, organizational change impacts, and mitigation of people-related risks associated with complex, large scale change, as well as delivering targeted change plans and tactics such as communications, training, coaching, business readiness, sponsorship support, resistance management and rewards/recognition. The Organizational Change Manager will collaborate closely with other Change Managers and project team members to coordinate plans and address dependencies across enterprise initiatives, projects or workstreams. He or she is a proactive self starter, effective in both team settings and as an individual contributor, and is flexible and adaptable to pivot to meet the evolving needs of the initiative.Responsibilities • Design, develop and deliver organizational change management (OCM) strategies/solutions for complex, large scale change initiatives • Serve as facilitator and active, visible Enterprise Change consultant, coach and collaborator with project leads and initiative sponsors, Senior Executives, management, and business unit stakeholders• Develop and lead actionable and targeted change plans - such as communications, training, sponsor roadmap, coaching, resistance management, rewards/recognition, or other plans and tactics• Serve as facilitator and active, visible Enterprise Change consultant, coach and collaborator with project leads and initiative sponsors, Senior Executives, management, and business unit stakeholders• Create graphics and PowerPoint master slides and presentations that convey models, concepts• and operational plans with a visual and professional/polished look• Work closely with project managers, team leaders, business SMEs and support partners to plan, manage, and communicate a change management program and roadmap for the length of each implementation• Align and integrate components of change management plans across project methods (e.g. waterfall, agile) and phases (e.g. planning, analysis, design, implementation and sustainment phases)• Build tools and processes that project teams can use to manage communications• related to their project in a consistent, effective way• Develop and lead processes to assess people-related risks, organizational alignment and stakeholder• needs/impacts of strategic programs and initiatives• Evaluate and measures effectiveness of internal communications, engagement, and training plans• Create and manage measurement systems using targets and key performance indicators to track• adoption, utilization and proficiency of individual and organization-wide changes. • Identify resistance and performance gaps to develop, recommend and implement corrective actions• Collaboration closely with other organizational change managers and project team members to coordinate plans and address dependencies across enterprise initiatives, projects or workstreams• Apply knowledge of project management methodologies, including Agile• Facilitate meetings/groups of team members in the implementation of strategic activities and• Initiatives, frequently in a virtual environment• Compile, research, and analyze trends in support of projects and initiatives; provide results and• recommendations based on analysisOther Responsibilities • Proactive self-starter; effective in both team settings and as an individual contributor• Flexible and adaptable, able to pivot to meet the evolving change needs of an initiative• Perform other related duties as assignedQualificationsRequired:• Bachelor's Degree in Business Administration, Computer Science or related field, or the• equivalent combination of education, training or experience• Significant hands on experience applying organizational change management methodologies, processes and tools across enterprise-wide transformations, project and projects including organizational impact assessments, stakeholder identification and alignment, communications planning and execution, and training needs assessment• Hands on experience working in large IT program implementations and implementing change in project management environment• Experience in managing projects from creation through execution and evaluation• Effective in exercising initiative, producing desired results and achieving objectives• Effective skill in translating information and developing insights• Effective in presenting findings and conclusions clearly and concisely to stakeholders and• management• Effective research, analytical and problem solving skills• Experience in working with all levels of staff, management, stakeholders, vendors• Experience in leading, guiding, and mentoring others• Effective verbal and written communication skillsPreferred:• Master's Degree• Prosci, ACMP, or other change management certifications• Experience delivering change in agile operating environments• Previous experience with large scale, technology-related change• PMI or other project management certifications• Navy Federal functions, philosophy, operations and organizational objectives• Demonstrated thought leadership experience through applicable associations, authoredHours: Monday - Friday, 8:00am - 4:30pmLocation: 820 Follin Lane, Vienna, VA 22180Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. The salary range for this position is: $130,500 - $184,400Due to COVID-19 and social distancing, this position will be temporarily working from home with plans to return to campus at the desired location listed once Navy Federal is back to normal operations. The specific logistics for returning to campus will be determined at a future date by individual leadershipEqual Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/DisabilityCOVID-19 Vaccine InformationAs a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.DisclaimerNavy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.Bank Secrecy ActRemains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.Vacancy expired!