Job Details

ID #23735622
State Virginia
City Vienna
Job type Full-time
Salary USD TBD TBD
Source ServiceNow
Showed 2021-12-01
Date 2021-12-01
Deadline 2022-01-30
Category Et cetera
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Advisory Presales Solution Consultant-Customer Workflows

Virginia, Vienna, 22180 Vienna USA

Vacancy expired!

Job Description

Company

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting our Customer Workflows product sales. In this role, you will have an opportunity to influence revenue growth for one of the company’s most strategic product lines with support from sales, product management and the executive team.

What you get to do in this role:

· You will work in Customer Workflows, one of ServiceNow’s fastest growing business units

· Support product sales as a technical and domain expert of a client-facing sales team

· Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs

· Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues

· Provide feedback to product management about product enhancements that can address customer needs and provide additional value

· Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

· Stay current on competitive analysis and market differentiation

· Support marketing events including executive briefings, conferences, user groups, and trade shows

· Experience creating customer value across several customers in many industries

Qualifications

In order to be successful in this role, we need someone who has:

· 7+ years of pre-sales solution consulting or sales engineering experience

· 3-5 years of experience with Customer Service, Customer Experience, workflow, or BPM software

· Ability to provide compelling presentations and product demonstrations both virtually and in person, with travel, when we get back to face-to-face meetings

· Creative problem-solving skills with a flexible mindset and a desire to work in a fast-paced high growth organization

· Experience working collaboratively with product management, product marketing, partners, and professional services

· Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence

FD21

#LI-Remote

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date.VisitourCandidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [emailprotected]for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work Personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office,including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to workwithin their state, province, region, or country of employment.

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