Job Details

ID #43618411
State Virginia
City Vienna
Job type Permanent
Salary USD TBD TBD
Source Navy Federal Credit Union
Showed 2022-06-25
Date 2022-06-24
Deadline 2022-08-23
Category Et cetera
Create resume

ISD Developer V - CRM Platform Developer

Virginia, Vienna, 22180 Vienna USA

Vacancy expired!

Job Description YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about.

What's Important to You Is Important to UsWe're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.

Don't take our word for it.

• FORTUNE 100 Best Companies to Work For®• Computerworld® Best Places to Work in IT• FORTUNE® Best Workplaces for Millennials• Forbes® America's Best Employers

Basic Purpose To lead, design, develop, implement and maintain new IT solutions as well as implement changes and enhancements to existing solutions that align with business initiatives and corporate strategies.

MAJOR RESPONSIBILITIES

• Provides subject matter expertise and mentorship in developing and maintaining system software code using the PEGA and Microsoft Dynamics CRM platforms.• Provide comprehensive day-to-day oversight for assigned Navy Federal Credit Union (NFCU) systems in compliance with NFCU standards, processes.• Provide oversight and responsibility in following the System Development Life-cycle (SDLC) utilizing Scaled Agile Framework (SAFe) practices.• Identifies, analyzes, designs, develops and maintains cost-effective information technology solutions that align with business initiatives and corporate strategies.• Analyzes, defines, and documents requirements for data, workflow, logical processes, hardware and operating systems environment, interfaces with other systems, internal and external controls and output.• Provides subject matter expertise and mentorship in developing system software code using commonly known best practices. Willing to adhere to NFCU standards and policies regarding software development.• Identifies and resolves conflicts between proposed solutions and existing systems to ensures compatibility.• Responsible for ensuring the security and integrity of all NFCU systems.• Responsible for ensuring the maximum performance and availability of designed system solutions.• Oversees and leads the preparation, execution and documentation of development tests and evaluations.• Responsible for the preparation and maintenance of all project documentation in accordance with the SDLC phases of an Agile Scrum model. Mentors team members in developing these artifacts.• Ensures all revisions and refinements of software account for all changes in functional system requirements and equipment configurations that may occur during the product life-cycle.• Responsible for and leads the implementation of systems/applications into test and production environments. Prepares implementation plans and change requests required for system migration.• Oversees and leads team of peers and junior level software engineers through the software development life-cycle.• Leads the effort to provide technical support to customers during software warranty period.• Responsible for consistent, concise, relevant, reliable and timely information to all appropriate internal and external stakeholders through a variety of communication channels.• Oversees and ensures the training of peers and junior level engineers in new or modified systems/applications.

ADDITIONAL RESPONSIBILITIES

• Will be tasked with the Technical Leader role of a project with the responsibility of full software life-cycle development from requirements analysis to project closeout.• Works independently, regularly communicating with project stakeholders on project progress and status.• Responsible for ensuring compliance with software engineering best practices and all NFCU security standards, policies and procedures.• Works directly with Technology Product Analysts to support the development of the project backlog, to include: daily Scrum meetings; user story refinement; sprint management.• Applies specific functional knowledge to analyze and resolve the highest-level of difficult project-related issues.• Capable of designing, coding, debugging and maintaining the highest level of difficult computer programs.• Able to communicate complex technical concepts to technical and non-technical personnel.• Communicates information in line with the target audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience• Proactively accumulate and maintain knowledge of current and emerging/evolving technologies, concepts, and trends in the IT field. Mentors others as knowledge increases.• Provides input on improving or enhancing existing organizational processes based on lessons learned and experiences from project work.• Performs root cause analysis to quickly identify and resolve issues causing recurring technical problems.• Ensures accuracy of information communicated to effectively support project leadership decision making.• Performs other duties as assigned.

QUALIFICATIONS

REQUIRED

• Bachelor's degree in Information Systems Technology, Computer Science.• Ten (10) years of combined, advanced experience and programming knowledge in Customer Relationship Management (CRM) platforms; primarily, PEGA and Microsoft Dynamics 365.• Five (5) years of advanced experience/knowledge in Web Services, including: WSDL; SOAP/XML based web services, RESTful web services.• Three (3) to five (5) years of advanced experience/knowledge in Service Oriented Architecture (SOA) and Enterprise Service Bus (ESB) concepts.• Five (5) years of technical leadership experience leading software teams through the software development life cycle of an agile model.• XML technology experience such as XSD, XPath, XQuery, XSLT, etc.• Expert experience/knowledge of the Systems Development Life-cycle (SDLC) and development best practices in accordance with the ITIL® or CMMI® capability maturity models.• Strong analytical, planning and technical problem solving skills.• Advanced experience/knowledge in systems, workflow and procedural analysis.• Demonstrated ability to prioritize, plan, and organize tasks.• Demonstrated interpersonal, verbal, and written communication skills.• Effective research, analytical and problem solving skills.• Effective skills in resolving conflicting requests and meeting changing requirements.• Ability to lead independent teams, exercise initiative and use good judgement.• Effective Skill in using Microsoft Office suite: MS Word; MS Excel; MS PowerPoint; MS SharePoint, etc.

DESIRED

• Graduate degree in software development/engineering• Familiarity with financial industry - knowledge of Core Banking Systems• In-depth knowledge and experience with financial industry Core Banking SystemsPLUS SKILLS• Experience with the ServiceNow CRM platform, primarily in project and resource management• Salesforce CRM development experience• IT Industry Certifications in good standing• Knowledge of NFCU operations, processes, and procedures• Experience in CRM Platform development• Experience in Technical leadership• Experience with Scaled Agile Framework (SAFe)• Experience with Azure DevOps

Hours: Monday - Friday, 8:00am - 4:30pm (Flex time available)Employee may be required to work outside normal working hours to provide technical support during product implementation efforts.

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Due to COVID-19 and social distancing, this position will be temporarily working from home with plans to return to campus at the desired location listed once Navy Federal is back to normal operations. The specific logistics for returning to campus will be determined at a future date by individual leadership.

Salary: Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remaincompetitive. You are paid within the salary range, based on your experience, location and market position.

The salary range for this position is: $95,600 to $163,500 Annual

Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

COVID-19 Vaccine Information

As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.

Disclaimer

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Employee Referrals

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Vacancy expired!

Subscribe Report job