Sr. Manager, Digital Sales

Job Description

This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.

1.Motivate, coach, and directly manage a team of quota carrying Inside Sales professionals

2.Hold regular call coaching sessions, pipeline reviews, one on ones, and team meetings.

3.Analyze current process and systems to identify opportunities to improve customer outreach, pipeline management, and scripts.

4.Set and track key sales targets and supporting metrics for your team, both leading and lagging KPIs

5.Maintain alignment and collaboration with the Inside Sales Leadership team

6.Execute new hiring, onboarding and ongoing training to enable team to achieve sales quota and ongoing professional development

7.Meet or exceed Monthly, Quarterly and Annual sales objectives.

8.Build an open-communication environment for your team

9.Ensure ISRs are following the sales process in order to win new ACV business

10.Facilitate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Marketing etc.

11.Provide timely and accurate information to management such as forecasting, territory plans, business objectives etc.

12.Utilize and leverage internal technology

13.Occasional travel for training and/or meetings may be required.

Qualifications

1.Proven work experience(2 years min) as an Inside Sales Manager, software sales experience preferred

2.Full understanding of the sales process from lead to close to ongoing account management.

3.Experience call coaching to improve rep performance and customer experience.

4.Comfortable using KPIs to develop coaching plans and sales campaigns.

5.Ability to manage multiple projects and activities while paying attention to detail.

6.Excellent verbal and written communication skills.

7.Positive, motivating, and energetic personality

8.Excellent interpersonal and team management skills

9.BA/BS degree

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date.VisitourCandidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [emailprotected]for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office,including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to workwithin their state, province, region, or country of employment.