Vacancy expired!
Seeking a Collections Specialist located in Vienna, VA.
Pay Rate:$15/hr
Please send your updated resume with phone numbers
As a Collections Specialist, you will join a high-performing team responsible for the management, analysis, and problem resolution of the companys outstanding customer accounts and billing of monthly subscriptions.
Job Duties:
Prepare, review, and mail/email monthly customer statements
Maintain Accounts Receivable aging report and portfolio
Verify validity of account discrepancies by obtaining and investigating information from Sales, Care, Fulfillment/Supply Chain and customers
Understand the use of adjustment codes for appropriate workflow and trending
Resolve outstanding accounts by reviewing payment history to determine if assignment to third-party collections is needed on delinquent accounts
Contact delinquent customers by phone and email and effectively collect against owed balances via automated dialing system
Proactively identify opportunities to improve business results or anomalies that need attention
Ad-hoc projects
Qualifications:
High School Diploma, GED or High School Equivalence Certificate
2-4 years of experience in Billing, Collections and/or Account Resolutions
Proficiency with Microsoft products, including Word, Excel and Outlook
Effective verbal, written and client management skills
Strong time management and organization skills
Ability to work independently and as team
Ability to demonstrate good common sense and sound judgment
Vacancy expired!