Vacancy expired!
Retail managers are responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, stock and resources management.
A retail managers role is to run a store successfully. Working on the shop floor, they are in constant contact with their customers and staff. They are responsible for ensuring their staff give great customer service as well as monitoring the financial performance of the store.
Retail Store Manager Job Duties:
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales.
Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Contributes to team effort by accomplishing related results as needed.
Qualifications and training required
7+ years of retail management experience
Retail software skills required
Proven history of successfully training employees in a variety of departments
Strong understanding of sales and customer service techniques
Demonstrated ability to maintain and work within a budget
Key skills for retail managers
Enthusiasm
Average IT skills
Numerical skills
Verbal communication skills
Teamworking skills
Organizational skills
Resourcefulness
Confidence
Commercial awareness
Customer Focus
Tracking Budget Expenses
Pricing
Vendor Relationships
Market Knowledge
Staffing
Results Driven
Strategic Planning
Management Proficiency
Vacancy expired!