Job Details

ID #4868723
State Washington
City Bellingham
Full-time
Salary USD TBD TBD
Source Washington
Showed 2020-09-23
Date 2020-09-22
Deadline 2020-11-21
Category Admin/office
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Office Administrator/Customer Service Associate (Bellingham)

Washington, Bellingham 00000 Bellingham USA

Vacancy expired!

About Us:

Since 2007 Heating Green has designed and provided electric infrared heating products for indoor and outdoor applications, ranging from over 800 commercial yoga studios around the world to single/multi-family homes and many businesses. As we continue to be one of the top innovators in our industry, this has resulted in retaining many local and global loyal customers. Our infrared heating products are made in the USA and they truly are the best providing sun-like warmth and “greater comfort using less energy,” especially when compared to many of the outdated and inefficient products on the market.

Job Description:

This position requires a unique combination of technical aptitude and communication skills to assist customers and to help our office run smoothly. You will be responsible for administrative tasks, customer service, and some sales related support. You will need to be a self-starter that can operate independently with little direction, proficient with technology and comfortable with a wide variety of tasks.

Duties:

Provide administrative assistance for the owner and officers of Heating Green, and help to retain loyal customers.

Process invoices, purchase orders, and assist with the fulfillment of orders

Some accounts receivable/accounts payable

Assist with sending/receiving items in the mail room

Prepare estimates for sales staff and customers

Coordinate with vendors for lead times, freight quotes, and related tasks

Contribute to team meetings where we help to improve processes and enhance the overall customer experience

Contribute to social media work (we will train the specifics)

Answer emails/calls from existing customers and help troubleshoot any issues

Answer questions for potential customers who would like infrared heat

Follow up with existing customers for feedback, testimonials, and surveys

Greet walk-in customers who visit our showroom, demonstrating the heaters and walking them through the process

Contact customers about their experience with our products and service

Other duties as required (we are a small company so sometimes help in other areas is beneficial)

Who you are:

We are looking for a charismatic, motivated person who can work with a team and independently, takes initiative, is organized, and has a desire to succeed and improve themselves and the process within our organization.

Requirements - You are a TEAM PLAYER:

Trustworthy and a high level of integrity

No fear of conflict and resolution

A strong level of commitment to goals

A high level of accountability to others

Focused on getting positive results

Your character:

Enthusiasm. Great success requires a good mind and a positive attitude

Highly self-motivated

An equal blend of confidence, humility, and a hunger to improve yourself and the environment that you work in

Great with basic math/numbers i.e. calculating costs, etc

Take your work seriously while maintaining a sense of humor and ability to have fun

We're ultimately more interested in who you are than what you know. Integrity, personality, and intelligence are paramount.

In addition, if you have experience with the following, please let us know as these are not required, just a bonus if you are the right fit for our team:

Experience in a similar role

Quickbooks accounting software

MS Office or Google Suite

CRM system

An understanding of HVAC systems

Reading and understanding construction plans

What we offer you:

A full-time position located in Bellingham, WA

Education and training with a company in a niche market/industries

A competitive wage commensurate with experience

Paid holidays and vacation time

A positive, collaborative work environment

A career in a growing industry with a company who is ranked at the top

To apply:

Please send resume and cover letter to employment@heatinggreen.com (no phone calls, drop-ins or recruiters please). Tell us why you are interested in this role, why you would be good at it, and why you would be a good addition to our team. The application is open until filled. We are not going to fill this role with just anyone – we are willing to wait for the right fit!

Heating Green – 518 Ohio Street Bellingham, WA 98225 – www.heatinggreen.com

Vacancy expired!

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