Vacancy expired!
- Prior call center or customer service experience is Required
- Listen and communicate clearly, professionally and empathetically
- Use established procedures, scripts and job aids while navigating multiple computer applications
- Educate customers on the process
- Escalate problems or inquiries as needed
- Maintain quality, accuracy and professionalism in a fast-paced environment
- Ability to multi-task and adapt to changing environment
Vacancy expired!