Job Details

ID #44637997
State Washington
City Kent
Job type Permanent
Salary USD $90,000 - $105,000 90000 - 105000
Source Prosum
Showed 2022-08-06
Date 2022-08-02
Deadline 2022-10-01
Category Et cetera
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System Engineer - MSP

Washington, Kent, 98032 Kent USA

Vacancy expired!

ESSENTIAL FUNCTIONS OF THE JOB
  • Thorough understanding of Hyper-V, VMWare and other virtualization platforms
  • Thorough understanding of Industry best practices for Windows Server environments and associated roles and dependencies
  • Provide mentoring, guidance and education to junior staff. Provide feedback to junior staff, and work with the manager to ensure their appropriate professional development
  • Troubleshoot and resolve all tier 2+ escalated tickets, including those associated with design, development, documentation, analysis, testing or modification of the following, but not limited to:
  • Line of business applications
  • Operating systems, or hypervisors (VmWare or Hyper-v)
  • Hardware configurations (servers, firewalls, L2/L3 switches, wireless and VoIP phones)
  • Provide timely and business driven recommended solution for Pre-Sales Engineering (PSE) requests
  • Includes: systems analysis, consulting with users on business objectives and recommending solutions that are supportable and fit within the framework of our technology stack.
  • Work alongside our vCIO team to support customers business and technology strategies.
  • Provide exceptional customer service while communicating ticket updates to client frequently, and professionally.
  • Continuously develop technical and professional skills by learning from experiences, studying, and completing relevant training or certification courses
  • Seek to continuously improve operational efficiency through automation and tool development
  • Other duties as assigned

Vacancy expired!

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