Job Details

ID #15332746
State Washington
City Kirkland
Job type Full-time
Salary USD TBD TBD
Source ServiceNow
Showed 2021-06-10
Date 2021-06-10
Deadline 2021-08-09
Category Et cetera
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Sr Production Service Engineer

Washington, Kirkland, 98033 Kirkland USA

Vacancy expired!

Job Description

What you get to do in this role:

  • Manage, monitor and manipulate the server farm behind ServiceNow’s cloud
  • Work directly on/with the servers to enable and optimize capacity utilization for ServiceNow’s customer base
  • Enhance processes and tools necessary to simplify and provide consistent project execution
  • Provide proactive management and innovation to ensure 100% success of ServiceNow cloud automation

Qualifications

To be successful in this role you have

  • Intermediate to deep understanding of service and components of enterprise cloud capacity operations
  • Proactively monitor and maintain site-wide Capacity demands
  • Experience in a fast-paced operations and engineering environments
  • Good understanding of MySQL and database concepts
  • Experience in DNS/DHCP and PXE boot kickstart process and bare metal / rack deployments
  • Linux System Admin skills preferably working knowledge on Centos
  • Develop bash or python scripts to perform repetitive operation tasks
  • Basic understanding of enterprise class server hardware eg. Dell
  • Basic understanding of storage concepts such as NFS, iSCSI
  • Collaborate with partner teams to develop automation strategies and deployment processes
  • Proven track record of taking ownership and driving results
  • Understanding of backup policies and restore concepts
  • Team collaboration and fit is essential
  • Participate in 24/7 On-call rotation

Preferred

  • Basic understanding of ServiceNow asset management
  • Storage configuration concepts configuration and experience
  • Intermediate to advanced network troubleshooting skills
  • Understanding of Puppet configuration management
  • Good to have Python, Linux shell scripting, Microsoft PowerShell
  • Exposure in Azure is a plus
  • NOTE: This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or[emailprotected]for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Vacancy expired!

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