Vacancy expired!
Air-Tech Services & Filters, LLC
Office Assistant Job Description
Job Summary
Reports and works closely with management. This position will support all levels of the company (install crews, service technicians, preventative maintenance technicians) as well as outside vendors in an effort to secure a successful business operation.
Ability to work independent without supervision. Assist other office personnel as needed.
Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.
Tasks & Responsibilities
Maintains and updates written work processes and procedures.
Answer incoming phone calls
Scheduling Service and Maintenance calls
Dispatching and coordinating service and installation technicians on a daily basis
Contact customers to inform them of arrival times, delays, parts, etc.
Correspond with installers for verification on startups
Document technicians times, job information and close out calls
Registering equipment and warranties
Job Start-up
o Create folder (includes ? map
o Create invoice
Job Closing – Register warranties, file manufacturers and other rebates, submit payments
Permitting – applications and maintaining records
Inspections – schedule with customer…
General clerical assistance
Ordering office supplies
Knowledge/Skills Required of the Position
Strong organizational and problem solving skills
Attention to detail
Strong interpersonal /customer service skills
Strong verbal and written communication skills
Ability to meet deadlines
Must be flexible
Ability to perform multiple assignments without immediate supervision is necessary
Education and Experience Required
Minimum High School diploma or equivalent
Minimum of 2 years office/administrative experience
Proficient with QuickBooks Pro, Microsoft Word, Microsoft Excel
Professional appearance and telephone manner essential
Dependability – consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
Preferred Experience
Knowledge of Adobe Acrobat Pro
Previous scheduling a plus
HVAC or construction experience
Please email your resume. Job is available immediately.
Vacancy expired!