Vacancy expired!
Desert Winds Wireless is a rapidly growing locally owned wireless internet service provider. We are currently looking to hire a Customer Service Representative to serve our community.
Why You Should Work at Desert Winds Wireless?
We have a great team culture of people who love what they do and work hard
Reliable Internet is key to education, work opportunities and socializing with friends – we are one of the only local operators that support our community’s internet needs
You will receive training, and support from your leadership team
If you want to be surrounded by people who are happy at work, and will support you in your job day to day, then this is a great place for you!
Core Responsibilities:
Responsibilities include but are not limited to: answering phones, invoicing customers, light technical support via remote trouble shooting of customers home network and schedule management, processing customer payments, filing and organization of documents. Bi-lingual (Spanish) is highly preferred.
Qualifications:
Previous experience in a customer service role HIGHLY preferred
Experience with Microsoft Word and Excel and/or Google Docs Suite. Basic technical understanding of home devices ie routers, computers, smart devices preferred.
Other Desired Skills:
Must be pleasant and welcoming to customers, in person & on the phone.
Ability to work independently with limited supervision.
● Excellent written and oral communication skills
● Excellent customer interaction skills
● Strong organizational and multitasking skills
● Ability to follow written instructions
Role is largely remote, but candidate should ideally be based in Kennewick, Richland, Pasco, or surrounding areas.
Medical, Dental, Vision, Life, 401kDesert Winds Wireless is a rapidly growing locally owned wireless internet service provider. We are currently looking to hire a Customer Service Representative to serve our community.
Why You Should Work at Desert Winds Wireless?
We have a great team culture of people who love what they do and work hard
Reliable Internet is key to education, work opportunities and socializing with friends – we are one of the only local operators that support our community’s internet needs
You will receive training, and support from your leadership team
If you want to be surrounded by people who are happy at work, and will support you in your job day to day, then this is a great place for you!
Core Responsibilities:
Responsibilities include but are not limited to: answering phones, invoicing customers, light technical support via remote trouble shooting of customers home network and schedule management, processing customer payments, filing and organization of documents. Bi-lingual (Spanish) is highly preferred.
Qualifications:
Previous experience in a customer service role HIGHLY preferred
Experience with Microsoft Word and Excel and/or Google Docs Suite. Basic technical understanding of home devices ie routers, computers, smart devices preferred.
Other Desired Skills:
Must be pleasant and welcoming to customers, in person & on the phone.
Ability to work independently with limited supervision.
● Excellent written and oral communication skills
● Excellent customer interaction skills
● Strong organizational and multitasking skills
● Ability to follow written instructions
Role is largely remote, but candidate should ideally be based in Kennewick, Richland, Pasco, or surrounding areas.
Compensation includes Medical, Dental, Vision, Life, 401k
Vacancy expired!