Vacancy expired!
Provide support as a ServiceNow Scrum Master by applying your technical expertise to collect, clarify, analyze and translate business requirements into documentation and conceptual design
Collaborate with the ServiceNow Developers to ensure solutions are technically feasible Identify areas to reduce implementation efforts Define detailed stories with acceptance criteria and works within the context of the Agile/Scrum development framework. Partner with internal customers, members of the ServiceNow team and external implementation partners to define, test, document, and rollout enhancements, fixes, and configuration changes Develop and peer-review functional, technical and training documents Track and report on the development team's progress Drive Agile best practices within the development community and stakeholders Develop a thorough understanding of the customer's requirements Assist the project team in applying industry best practices Design optimal solutions that support business processes that meet or exceed functional requirements Participate as a domain expert in customer-facing meetings Facilitate discussions regarding ServiceNow initiatives Assist the technical team in translating application functionality into application architecture and the production of business functionality requirements Create Wireframes / Mockups for the user stories and review them with customers and gather feedback Document workflows, processes and results of business analysis List out risks and constraints in relation to identified requirements Breakdown the application roadmap into epics and decompose into user stories and acceptance criteria Assist and lead test plan development and execution. Perform functional test on each story configured. Assist in quality management reviews and ensure business and design requirements are met Assist, develop and deliver end-user training Support Organizational Change Management (OCM) efforts by providing information on the "to be" solution Develop strong internal relationships with key stakeholders and subject-matter experts across the organization Define business processes, system usage, behavior and information requirement needs Decompose business problems quickly and determine the root cause and provide solution alternatives.Vacancy expired!