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Horizon Ford is offering a full time Service Advisor position. This is a salary with a performance bonus position working 48 hours a week. We are a team oriented shop with lots of opportunities. We are also building a new state of the art facility and should be in by December 2019.
Responsibilities can include but not limited to:
â¢Greet customers when they arrive
â¢Advise customers about warranty protections and potential cost savings
â¢Answer questions about service outcome
â¢Consult with mechanics about necessary repairs and possible alternatives to expensive work
â¢Provide customers with necessary problem/solution information
â¢Manage and oversee the service center's workflow and scheduling
â¢Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
Please send a resume for consideration.