Vacancy expired!
Available Shift(s):
1. This is a part time position.
2. Available Shifts: Monday through Saturday between 7am and 6pm with occasional evenings.
Responsibilities:
Maintain and apply expert knowledge of test center policies, practices and procedures
Greet examinees and verify identification
Register and prepare candidate scorecards
If applicable, digitally scan and record candidate fingerprint identification
Continuously monitor candidates as they complete exams
Resolve or report candidate issues with urgency
Secure all computer software in the test center at all times
Reboot computer servers and reset passwords as necessary
Report any occurrences outside company guidelines to corporate management
Ability to be flexible with scheduling based on Prometric capacity requirements
Required Experience:
High School Diploma required, college experience a plus
One to two years customer service related experience required
Ability to communicate with candidates effectively and with professionalism and authority
Ability to write detailed reports and correspondence
Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
Familiarity with computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)
Physical Requirements:
Capable of lifting up to 40 pounds
Ability to remain in a stationary position for extended periods of time while administering exams
Ability to perform periodic walk-throughs
Visual requirements include the ability to adjust or focus computer screens and view testing room while proctoring
Frequently positions self to maintain computers in the lab & office setting; including under the desks and in the server closet
To preview this job, watch our video prior to applying: https://vimeo.com/74953443
For more information, please visit www.prometric.com
Prometric is an Equal Opportunity Employer: Disability/Veteran”
Vacancy expired!