Field Technician - MDM

Great Opportunity with a Technical Partner in their Healthcare division supporting Mobile Device Managemet Modernization efforts.

• The field representatives will focus on device integration, inventory and assessment at over 52 healthcare facilities over 5 states (AZ, NM, CA, AK, WA, OR).
• Administration of Mobile Device Management (MDM) systems and other mobile infrastructure systems using Ground Control Technology.
• Logistics and scheduling responsibilities
• IT Infrastructure inventory and assessment
• Documentation of findings and reporting
• Device configuration profile creation
• Work with other internal departments in troubleshooting connectivity issues and distribution of software applications.
• Update User and Phone information in a variety of Data Systems
• Maintain physical inventory of mobile devices, hardware, and other facility IT / Bio-Med Equipment.
• Provide Level 1 & 2 technical support and resolution of client onsite questions.
• Provide hands-on troubleshooting, technical support and service for all agency mobile devices including but not limited to Apple iPhones, Samsung Android phones, Android/Apple/Tablets, Mobile data cards and MiFi devices.

• Knowledge of Microsoft Windows Desktop and Network Operating Systems
• Knowledge of Ground Control Technologies
• Experience working in Healthcare facilities with caregiver staff
• Enterprise mobile device management support Androide, iOS and, recent experience with AirWatch MDM