Job Details

ID #21485822
State Washington
City Seattle-tacoma
Full-time
Salary USD TBD TBD
Source Microsoft Corporation
Showed 2021-10-21
Date 2021-10-21
Deadline 2021-12-19
Category Et cetera
Create resume

Technical Delivery Manager

Washington, Seattle-tacoma, 98101 Seattle-tacoma USA

Vacancy expired!

The Technical Delivery Manager (TDM) is a people manager within our Industry Solutions Domain organization and delivers success through empowerment and accountability by modeling, coaching, and caring. The TDM is accountable for leading a team of individual contributors who serve as deep technical Consultants for our Customers and drives successful consulting delivery execution through team preparedness, precision delivery, overall utilization and high customer/partner satisfaction in a cost-efficient manner. The TDM executes the annual people rhythm of the business for their team including 1-1’s, Connects, Career Development, Awards/Rewards with a focus on developing and retaining talent. The TDM hires appropriate technical individuals to meet the demands of Time Zone/Domain head count objectives and partners closely with the Global Resource/Capacity Management teams in workforce capacity planning and placement. The TDM plans, prioritizes, translates, communicates, and implements the broader business strategy at the team level, defined by its organization leader, while fostering a culture of inclusivity and growth mindset.ResponsibilitiesPeople and Technical Delivery Management:Lead all aspects of people and performance management for your team in alignment with the annual People Rhythm of Business.

Managers deliver success through empowerment and accountability by modeling, coaching, and caring.

Model - Live our culture; Embody our values; Practice our leadership principles.

Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.

Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

Attract , develop, recognize and retain talent.

Foster an environment of inclusion, that leverages diverse perspectives and talent, to better represent and understand our global customers.

Drive tech intensity through comprehensive technical and professional readiness plans with a focus on cloud solutions, consumption and digital usage.

Instill excellent quality delivery practices and champion IP re-use/creation while optimizing team productivity and Customer value.

Anticipate and remove delivery blockers and effectively address stakeholder and customer escalations.

Execution - Deliver Results through Teamwork:Achieve or exceed personal and team goals from quarter to quarter.

Effectively translate and communicate Microsoft, Industry Solutions and Domain strategy and goals to the field.

Plan the team’s work to achieve goals and respond effectively to changing priorities while maintaining team energy and results.

Hold the team and individuals accountable for results and recognize appropriately.

Partner and collaborate with other teams/key stakeholders on related goals/deliverables and effectively leverage others in relevant work streams.

Consistently manage areas of fiscal responsibility, staying within budget, and effectively managing resources.

Achieve business and operational excellence for your team through consistent and timely use of published guidelines, best practices and tools.

Drive customer obsession by ensuring all constructive feedback from Customers and internal stakeholders is obtained and addressed through coaching and upskilling direct reports.

Change Leadership and Services Role Model:Lead or support special project initiatives and customer/business programs that align to Domain priorities.

Land strategic change initiatives or programs with your team.

Ensure your team is effectively guiding customer/partners through relevant change initiatives.

Continue to grow leadership, executive communication and business acumen skills while role modeling tech intensity.

Continue to develop your competency in core change-management methods and techniques.

Ensure timely completion of all required personal and team training/certifications to meet Domain priorities.

QualificationsBachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 10 + years leadership experience in relevant area of business

OR equivalent experience.

6+ years team leadership or people management experience.

7+ years of Consultant experience, either Technical or Functional.

Experience leading a team or workstream greater than 10 people.

Excellent communication and collaboration skills with an ability to lead with empathy.

Planning, Organizing, Executing and Setting Goals/Expectations.

A proven track record of partnering across organizational boundaries to deliver business results.

Strong business acumen and an understanding of how Microsoft’s Industry Solutions align to customer outcomes.

Demonstrated change management experience (Prosci certified is a plus).

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Vacancy expired!

Subscribe Report job