The AAA Four Diamond Arctic Club Seattle - a DoubleTree by Hilton, is seeking qualified candidates to fill our full time Security Agent position. We are located in the heart of downtown Seattle's financial district. A landmark Seattle hotel, rich in history and beautifully restored to provide the best in contemporary Doubletree hospitality.
BENEFITS INCLUDE FREE INSURANCE FOR EMPLOYEES, MEALS, EMPLOYEE TRAVEL PROGRAM AND MUCH MORE
- Prior security experience preferred
- Prior hotel security experience a plus!
- Must be able to drive a car with a manual transmission
- Must be able to work 2 swing shifts and 3 overnight shifts per week
2 Swing Shifts - 2:30pm - 11pm
3 Overnight Shifts - 11pm-7am
This position's primary responsibility of a Security Officer is to provide safety and protection of
guests, team members and Hotel property.
ESSENTIAL JOB FUNCTIONS
The position requires the ability to perform the following essential job functions, with or without
Anticipate potential problems and seeks ways to prevent disruption, injuries, and prohibit
inappropriate conduct from occurring on company premises.
o Duties to include, escorting guests and team members to their cars as
requested, crowd control, securing the Hotel, diffusing issues and managing
situations with a customer service focus.
o Responds to emergency situations as requested and takes appropriate steps to
rectify problems and at the same time minimize Hotel liability.
o Greets and welcomes guests in a friendly and courteous manner.
o Listens and responds to guest inquiries using a positive, clear speaking voice.
o Remains calm and attentive, especially during heavy Hotel activity and
o Maintains constant awareness of all activities in and outside lobby area of
Hotel, directs guests to area or location requested.
o Acts as the eyes for the Hotel alerting management (and emergency services
when necessary) of issues in and around Hotel.
o Attends all mandatory meetings.
o All other duties as assigned by management.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of
Performs and completes assigned delivery, maintenance and custodial duties during shift.
Performs all duties and responsibilities in a timely and efficient manner in accordance with
established company policies and procedures to achieve the overall objectives of this position.
At all times projects a favorable image of The Hotel Group and the Hotel to the public.
Assures the cleanliness and orderly condition of the facilities by conducting daily inspections.
Maintains safe working conditions within department and Hotel.
Qualified candidates should respond with a resume, or apply in person at 700 3rd Ave., Seattle, WA 98104.
Please indicate the position you are applying for in the email and the desired wage.