Vacancy expired!
Allied Fire & Security has an immediate opening for a Billing/Collection Specialist. Allied Fire & Security is a rapidly growing family-owned company that emphasizes small business values with large growth goals. We are dedicated to providing excellent customer service and the latest in award-winning security technology for our customers.
We offer competitive compensation package including 401K, Medical, Dental, & Vision Benefits as well as Paid Vacation/Personal Time Off. Promotion and growth opportunities are available.
RESPONSIBILITIES:
● The duties of a Billing/Collection Specialist include collection calls and/or correspondence in a fast paced billing/collections department.
● Providing customer service regarding collection issues, process customer refund requests, resolve client discrepancies and short payments.
● Responsible for monitoring and maintaining assigned accounts- customer calls, customer reconciliations and completing customer credit requests.
● Accountable for reducing delinquency for assigned accounts.
● Perform other assigned tasks and duties necessary to support the Billing/Customer Care team.
● Enlist the efforts of management when necessary to accelerate the collection process.
● Must communicate & follow up effectively with other departments and/or other employees regarding customer accounts on a timely basis.
● Establish and maintain effective and cooperative working relationships with other departments/employees.
REQUIREMENTS:
● 3-5 years High Volume corporate Collections experience.
● Proficiency with computer applications, especially MS Office/Word and MS Excel
● Accounts Receivable knowledge/experience a plus
● Experience with Sedona or MAS Business a plus
● Strong attention to detail, goal oriented
● Commitment to excellent customer service
● Excellent written and verbal communication abilities
● Ability to prioritize and manage multiple responsibilities
● Must pass criminal background check and drug screening
Have you been looking to be part of a great Spokane company that supports its employees with advancement training and opportunities for successful careers? APPLY NOW to join our team!
Vacancy expired!