HVAC Service Manager

HVAC Service ManagerPosition Summary:We are looking for a qualified Service Manager in our mechanical solutions branch in Chesapeake, VA who is goal oriented, self-motivated and has demonstrated leadership skills. As the Service manager, you will manage skilled trade personnel (HVAC Technicians) who manage the maintenance, repair, retrofit, or replacement of our customer's mechanical systems and equipment. Essential Duties:Manages and develops the Service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production.?Evaluates workload and schedules service work in a way that best utilizes manpower and maximizes profits.Resolves customer issues and complaints to ensure customer satisfaction.Ensures that materials and equipment are ordered and dispensed for scheduled jobs.Schedules repairs for parts to ensure minimal down-time in job completion.Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles.Reviews reports with management.Instructs crews on proper use of materials and quality workmanship.Reviews payroll records to ensure that technicians are paid properly.Prepares and presents quotes for add-on/replacement of equipment, preventive services and/or remediation, on request. Resolves customer issues and complaints to ensure customer satisfaction.High School Diploma / GED required5+ years' experience in HVAC service operationsEducation and/or training in any or all of the following: electronic/mechanical systems, HVAC, chillers, boilers, building controls systemsProven success managing skilled trade personnel: HVAC TechniciansEPA certified highly preferredDriver's License and ability to commute locally in Chesapeake, VA marketBottom of Form.Location.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; , WA USWork HoursABM is an Equal Employment Opportunity/Affirmative Action Employer (Minority/Female/Veteran/Disability/Gender Identity/Sexual Orientation)