Vacancy expired!
- Ability to understand the business context of Commerce Cloud and Sales Cloud
- Ability to learn and adopt to the environment and scale up quickly to support the business-critical processes.
- Knowledge on recovering the environment from the point of failure
- User training and creating training materials
- Ability to learn Salesforce Commerce and Marketing Cloud
- Certified Architect in Salesforce Products with 5+ years of experience in Salesforce Platform including Sales Cloud and Service Cloud.
- Excellent relationship-building skills and ability to liaise with stakeholders at all levels
- Gathering requirements and proposing technical solutions
- Proactive attitude to platform enhancements including review of existing records.
- Desire to implement best practice solutions with hands-on
- Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules). All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups.
- Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
- User support tickets
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
- Managing Service Org user profiles and data import
- Solid knowledge on the deployment process
Vacancy expired!