Maintenance/ Service Technician

Job Description

AIR Communities is preparing for

Service/Maintenance Technicians make our apartment communities a great place to live. We take pride in the appearance and maintenance of our communities, and our residents tell us this is one of the most important reasons they choose to call us home.

Given our uniqueness and your experience, we have an open mind regarding the level we hire this position. You will be placed in a job title that aligns with your skills, experience, and community needs.

• Provide exemplary service to residents and team members
• With general direction, perform routine maintenance and repairs (ie, replaces AC filters and light bulbs, repairs and paints walls, cleans common areas, assists with apartment turns, etc.)

• Provide exemplary service to residents and team members
• With limited direction, perform routine maintenance and repairs (ie, completion of basic apartment turn, troubleshoots and repairs plumbing leaks, installs and replaces sinks, faucets, and toilets, troubleshoots and replaces basic electrical components, etc.)

• Provide exemplary service to residents and team members
• With minimal guidance, complete resident requested repairs and service (ie, troubleshoots HVAC equipment, installs/repairs complex plumbing, troubleshoots/replaces electrical components, installs/repairs/replaces household appliances, etc.)
• Provide functional/technical direction and training to lower level Service Technicians and supports the development of technical skills
• May assist with managing vendor quality

• Provide exemplary service to residents and team members
• With occasional guidance or without direction, complete advanced repairs and service (ie, troubleshoot HVAC equipment, installs/repairs complex plumbing, troubleshoots/replaces electrical components and completes complex appliance repairs, etc.)
• Provide functional/technical direction and training to Service Technicians and supports the development of technical skills
• Utilize AIRbusiness systems as an expert to help plan and manage service-related activity
• Manage vendor quality and may perform move-in/move-out inspections

Qualifications

• At least 1 year of maintenance experience, preferably in some form of facilities or building environment or relevant training/education program
• Entry level skills in two or more technical trades (plumbing, electrical, appliances, HVAC, carpentry, etc.)

• At least 2 years of maintenance experience, preferably in some form of facilities or building environment or relevant training/education program
• Basic skills in two or more technical trades (plumbing, electrical, appliances, HVAC, carpentry, etc.)

• At least 3 years of maintenance experience, preferably in some form of facilities or building environment
• Proficient skills in all trades OR expert level in at least two trades (plumbing, electrical, appliances, HVAC, carpentry, etc.)

• At least 5 years of maintenance experience, preferably in some form of facilities or building environment
• Proficient skills in all trades AND expert level in at least 2 trades. Subject Matter Expert in 1 trade (plumbing, electrical, carpentry, HVAC, appliance repair, etc.)

• A reliable mode of transportation
• Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month)
• Comfort with physical activity as you must be able and willing to move heavy equipment and machinery
• Ability to read, write, and speak English

• Tech savvy
• Strong with mechanical aptitude
• Customer service oriented
• Highly organized
• Great trouble-shooters
• Advocates for teamwork
• Experts on attention to detail

Additional Information

AIRoffers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

• Expected pay rate of$16.20- $28.00. Top performing Maintenance Technicians have the opportunity to earn $750.00 - $1,500 in Air's Customer Service Satisfaction bonus per quarter.You will be provided a base pay rate that is in line with your skills and experience as they relate to the requirements of the job.

• Quarterly bonuses based on performance and customer satisfaction.
• Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
• Short and long-term disability paid by the company.
• 401(K) and Employee Stock Purchase Plans.
• Paid Vacation, 9 Paid Holidays,
  Wellness Bonus Days, and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and Pet-Insurance.
• Up to
  100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.

• Discounted Rent at AIRcommunities (certain exclusions apply, and an application is required).

• Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
• 10 hours of paid time annually to
  give-back to your community.
• Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.