Vacancy expired!
Rapidly Growing Holster Manufacturer Seeks someone to join our team.
Are you Punctual?
Are you Driven?
Do you have Customer First Attitude?
Do you have a sense of humor?
Do you speak gun culture? Are you an avid firearm enthusiast?
Do you have strong phone presence?
Can you defuse a situation? Can you resolve conflict? Can you bring a smile to an unhappy persons face?
Can you take a decent photo?
Please Apply.
Job requirements:
Must be comfortable with using Facebook, Instagram and other social media apps/websites.
At least 1 year experience in customer service or social media management.
A marketing or e-commerce focused degree a big plus.
Job will consist of:
Daily: Respond to Customer all Feedback, Questions, DMs, Messages, Comments. Moderate comments when appropriate.
Daily: Multiple posts across all relevant social media platforms sharing the brand message. This might be text, it might be a short video, it might be a photo.
Monitor Amazon.com reviews, respond to questions, refute any erroneous or inaccurate claims. Insure any customers interacting with brand on Amazon see an accurate picture of the company and products.
Monitor forums, comment areas on key blogs and other online venues to make sure brand is portrayed in a positive and accurate light. Identify key forums to sponsor and interact with.
Execute all social media components of advertising campaigns.
Identify brands to purchase/trade products with for social media cross-posting/co-branded campaigns.
Develop working relationships with social media content producers for brands and individuals in the tactical, hunting and general firearms industries, biased toward high-end ( and experience) user groups.
Work with GM to develop email marketing campaigns that link website, social media and email together
Customer Service Duties:
Handle all customer service items originating through Social Media Channels
Cover 35% of weekly call volume
Assist Customer Service manager in answering customer questions, taking phone orders
Help customers determine the appropriate holster for their firearm and application.
-Experience with firearms either professionally or personally. Prior military, law enforcement or competitive type shooting preferred. Must be comfortable with private gun ownership. Candidate must be in tune with gun culture.
-Preferably an interest in or experience with high intensity/high adventure outdoor activities such as archery, hunting, mountaineering, hiking, backpacking or other similar.
-We love hiring Veterans
Vacancy expired!