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Job Description
<p>We're seeking a proven leader in account and client management to become part of our team to drive maximum value within our customer base of Enterprise and Fortune 1000 companies. The role is key to our customer retention and account development goals within our growing customer base. The Account Manager will be responsible for a portfolio of merchants and will focus on the use,adoption, and growthof our eCommerce payments, fraud and payment security solutions to be the primary point-of-contact and trusted advisor to our clients. This is a direct client facing role and can be remote or located at any Visa hub office in the USA.</p>Qualifications
<p><strong>Basic Qualifications:</strong></p><ul><li>5 years of work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>6+ years of work experience with a Bachelor's Degree or 4 +years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD</li><li>10+years of sales and relationship management experience.</li><li>Develop and execute account and portfolio level strategies that support key business metrics including client retention, revenue growth and profitability</li><li>Become a trusted advisor with clients by deeply understanding their business and aligning their needs to our solutions</li><li>Provide expertise on our global payment processing, fraud management and payment security technologies and advise on key features and functionality allowing the customer to execute their strategies</li><li>Serve as customer advocate internally while effectively collaborating with internal, cross-functional teams including product management, customer support, sales engineering and finance</li><li>Ability to lead solution development efforts that best address customer needs, while coordinating the key internal resources for support</li><li>Lead ongoing strategic customer meetings to communicate best practices, successes and business results; facilitate quarterly business reviews & executive meetings</li><li>Analysis of customer performance metrics to deliver consultative business reviews which result in strategic recommendations, best practices and process improvements to ensure the they derive maximum value from their investment</li></ul>Additional Information
Work Hours: Varies upon the needs of the department Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Vacancy expired!