Vacancy expired!
Position serves as a liaison and source of patient growth
between referring physicians and any referral sources, and Home Health.
MINIMUM QUALIFICATIONS:EDUCATION, CERTIFICATION, AND/OR LICENSURE:1.
Bachelors Degree in marketing, public
relations or health related field.
2.
Must possess valid WV or neighboring state
drivers license and must maintain WV or neighboring state minimum auto
insurance.
EXPERIENCE:1.
Two
(2) years of experience in sales.
2.
One (1) year of public relations
experience.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work beingperformed by people assigned to this position. They are
not intended to be constructed as an exhaustive list of all
responsibilities and duties. Other duties may be assigned.
1.
Meets in person with targeted Home
Health service area physicians along with other referral sources and/or their
office staff quarterly, to communicate Home health
services, personnel, special programs and other items of interest.
2.
Handles concerns or complaints
expressed on those visits, by contacting the appropriate authority at the
hospital and/or office staff of physicians, if involved in the concern or
complaint.
3.
Persuades physician offices of the
quality and expertise of Home Health.
4.
Collects and reports competitive
intelligence collected from referral related visits, to VP, Post-Acute Care.
5.
Meets with marketing director to learn
of new programs, ad campaigns, etc., as well as determine communication
pieces for distribution to referring physician office/public.
6.
Prepares monthly written reports of
activities and findings, for distribution to Director and other stakeholders.
7.
Travels as much as necessary in a
one-day period to visit potential referral sources.
8.
Keeps personal calendar to track
scheduled visits to potential referral sources.
9.
Promotes Home Health services,
programs and facilities in referral area for the purpose of
facilitating referrals.
10.
Assists with the development of strategies
and programs designed to benefit patient referrals for both Home Health.
11.
Conducts research with external
providers on various programs to determine effectiveness of existing
systems, programs, and referral process.
PHYSICAL
REQUIREMENTS: The
physical demands described here are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions.
1.
Frequent walking, standing, stooping,
kneeling, reaching, pushing, lifting, grasping, and feeling are necessary
body movements utilized in performing duties through the work shift.
2.
Must be able to sit for extended periods of time.
3.
Visual acuity must be within normal
range.
4.
Must have reading and comprehension
ability.
5.
Must have ability to move freely
through the facility to perform daily and special tasks.
6.
Hearing within normal range is
required.
7.
Must have manual dexterity to operate
keyboards, fax machines, telephones, and other business equipment.
8.
Must be able to perform light work:exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of
force frequently, and/or a negligible amount of force constantly to move
objects. If the use of arm and/or let controls requires exertion of
forces greater than that for Sedentary Work and the worker sits most of the
time, the job is rated for Light Work.
WORKING
ENVIRONMENT: The work
environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
1.
Is available within a reasonable time frame, to physicians and staff during working hours
during the week, and also in normal business hours when not on job, as
possible.
2.
Faces highly unpredictable situations related
to travel conditions as well as rapidly changing schedules of physicians,
which may require particular flexibility, i.e. to reschedule an appointment
later in the day or schedule an appointment with another physician in the
area on an ad hoc basis to capitalize on being in a particular area.
3.
Exposed to high levels of stress and
anxiety.
4.
Experiences constant interruptions.
SKILLS
AND ABILITIES:1.
Must be an excellent communicator to physician
and/or the office manager or other referral sources and scheduling nurses.
2.
Must be a good listener, and be able to retain facts from
notes and personal observations for recording in greater
detail following an appointment.
3.
Must
possess or have the aptitude to learn a significant number of clinical terms
related to medical practice and hospital services and procedures especially
as it relates to home health and .
4.
Must
be able to cope with rapidly changing situations, such as abrupt changes in
scheduled appointments.
5.
Must
be able to deal with strong personalities and egos, and be able to hear very
strong criticism and projected emotions without taking them personally.
6.
Must
be able to present herself or himself in a professional manner at all times
on the job, as a personal reflection of United Hospital Center.
7.
Must
be capable of handling information of a confidential nature.
8.
Must
have the ability to work successfully under highly stressful conditions, and
must be capable of adapting to varying workloads and work assignments on a
constant basis.
9.
Must
have the ability to comprehend and perform oral and written instructions and
procedures.
10.
Must
have effective reading and comprehensive skills.
11.
Must
have strong communication skills, written and verbal.
12.
Must
be able to work weekends, holidays, and all shifts.
13.
Must
have ability to prioritize tasks.
14.
Must
have independent decision making ability.
15.
Must
have the ability to respond to emergency situations
in a calm, professional manner.
16.
Must
have the ability to perform concentrated and complex mental activity with
frequent involvement in complex and highly technical situations.
17.
Must
have the ability to make sound, independent judgments based on scientific
principles, or sound business judgment and also be
able to collaborate with other multi-disciplinary team members in an
appropriate fashion.
Statement
of Understanding:I fully
understand and accept all information presented on my job description, which
includes both general and specific duties and responsibilities.
Employee Name (print):Employee Signature
Date:Date
Reviewed/Revised: December 2020
Vacancy expired!