Job Details

ID #15215976
State West Virginia
City Charleston
Job type Full Time
Salary USD TBD TBD
Source Snowshoe Mountain Resort
Showed 2021-06-07
Date 2021-06-06
Deadline 2021-08-05
Category Et cetera
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Server

West Virginia, Charleston, 25329 Charleston USA

Vacancy expired!

Full Time - Seasonal

RESORT OVERVIEW, CULTURE AND VISION

Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.

OUR VALUES

Our organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests.

Integrity Performance Environment Fun Collaboration

ESSENTIAL DUTIES (list in order of importance)

This position is responsible for the following “job results”.

  • Ensures guest satisfaction by taking orders, delivering food and drinks and giving over-all prompt service
  • Controls guest limitations by working with sound judgment while being aware of when a guest is intoxicated and following through with company policy
  • Ensures guest satisfaction by setting up entire station - stocking and cleaning area through the entire shift
  • Verifies guest is of legal age by asking for identification in a friendly manner if the guest requests alcohol
  • Creates the best possible experience for the guest by giving quality service and exceeding expectations of the guest
  • Creates a better rapport with the staff by assisting co-workers when possible
  • Provides information to the guest by being knowledgeable about the resort
  • Maintains good personal hygiene by pressing uniform, wearing a nametag and being well groomed when arriving for the shift
  • Ensures proper distribution of revenue by making sure all closeout reports are filled out properly - ensuring that money, credit cards and checks are balanced
  • Contributes to team effort by accomplishing related results as needed

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE REQUIREMENTS

Education: High School Diploma or GED. West Virginia Food Handlers Certification - upon hire

Experience: No previous experience required

TRAVEL REQUIREMENTS

Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver’s Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver’s Standards Policy; if you have not – please contact your Risk/Safety or HR/EE Department.

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

Food Service Environment:

  • Most work tasks are performed indoors. Temperature is moderate and controlled and the noise level in the work environment is usually moderate.
  • Must be able to stand and exert well-paced mobility for up to 8 hours in length at a time over an average shift of 8 hours.
  • While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
  • Frequently required to climb or balance and taste or smell.
  • Regularly lift and/or move up to 40 pounds on a regular and continuing basis.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Ability to wear personal protective equipment including but not limited to: non slip footwear and gloves.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer

Vacancy expired!

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