Job Details

ID #17330467
State West Virginia
City Charleston
Job type Full-time
Salary USD TBD TBD
Source American Red Cross
Showed 2021-07-26
Date 2021-06-29
Deadline 2021-08-28
Category Nonprofit
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Fundraising Data Specialist

West Virginia, Charleston, 25301 Charleston USA

Vacancy expired!

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Job Description:

American Red Cross/ Development Specialist

Do you want to make a difference? Join The American Red Cross, the world's largest humanitarian network. For over 100 years The American Red Cross has been a leader in the nonprofit world. In order to support our many humanitarian efforts, our organization depends heavily on the support of our generous donor population. We participate in many donor-focused fundraising activities including identifying, cultivating, soliciting and stewarding individual donors and philanthropists, as well as corporate and foundation partners across the country. The funds we receive provide unrestricted support to our Chapters, helping us fulfill our mission to provide relief to victims of disaster and help people prevent, prepare and respond to emergencies in our communities. As a result, we are always looking for proactive and mission-driven fundraisers with an established track record of increasing philanthropic support.

Job Summary/ Development Specialist:

Participates in developing funding growth for the region through data analysis, systems training, reporting, data hygiene and strategic implementation of gift processing procedures. Support volunteers who perform data entry to support regional development team.

Responsibilities:

Understands and utilizes multiple data and reporting systems to access data and reports to support the development team. Coordinates gift processing for the region and ensures gift processing procedures are followed and understood which can include collaborating with the business operations ensure accurate execution of check processing and bundling procedures. Reviews gift reports to identify needed gift adjustments and/or gift linking requests to support accuracy of regional revenue and fundraiser credit per the national credit guidelines. Coordinates data hygiene updates to support the quality of data in the CRM and other data systems including creating new accounts, requesting account merges and making other needed updates in the CRM and/or requesting updates through submission of data support cases. Supports portfolio updates in CRM by transferring accounts/contacts to the appropriate relationship manager as determined by regional leadership. Ensures portfolios are reflected in CRM per the approved portfolio for each role as defined by regional and divisional leadership. Inactivate and add new accounts in Salesforce as directed by regional leadership. Understands and analyzes key national reports. Assists regional leadership in analyzing regional activity and performance. Provides data to regional development leadership to support operational reviews and other initiatives as directed. Monitors upcoming and past due solicitations and gifts and proactively shares information to regional development team to ensure data is updated appropriately. Utilizes the CRM (Salesforce FRF) platform to support fundraising leadership and field fundraisers. Assists with onboarding of new fundraisers in the region and serves as the primary systems trainer for new hires. Educates the users on new functionality and/or changes in the CRM. Provides ongoing training to regional development team on CRM and other development data systems/reports. Serves as the liaison to key national contacts for the CRM, other data systems, gift processing and research through a relationship with the national Data Manager assigned to region and other national contacts as needed. Supports tracking large budgeted monthly gifts, as reflected in the revenue budget to support regional forecasting. Support volunteers who perform data entry and data-related projects for regional development team.

Qualifications:

Education: Bachelor's degree or combination of education and experience, which would provide an equivalent background.

Experience: Minimum 3-5 years of proven experience and documented success in fund development or equivalent experience.

Management Experience: Preferred 6 months -1 year supervisory experience.

Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and audiences. A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation. Leadership ability with exemplary interpersonal, verbal, listening and written communication skills. Partners internally and externally with others to develop the organization; open, friendly and comfortable with diverse groups; networks effectively and establishes long-term relationships with the community. Works successfully on teams and strives for optimum results; resolves conflict; promotes cooperation, commitment, momentum and pride; puts success of team above own interests. Ability to manage multiple priorities with strong skills in planning and problem-solving. Capable of directing and working effectively with donors, volunteers, staff and committees in a wide range of activities while under pressure and/or deadlines.

Other: Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook. Salesforce.com or equivalent CRM experience preferred.

Travel: May involve travel.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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