Job Details

ID #49569637
State Wisconsin
City Beloit
Job type Permanent
Salary USD $19.00 to $28.00 hourly 19.00 to 28.00 hourly
Source Robert Half
Showed 2023-03-28
Date 2023-03-27
Deadline 2023-05-26
Category Et cetera
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Help Desk Analyst

Wisconsin, Beloit, 53511 Beloit USA

Vacancy expired!

Description

Someone who excels at coming up with creative solutions to technical issues will find a great opportunity in this position! Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Application Service Provider field. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. This Help Desk Analyst role is located in the Beloit, Wisconsin area and is a long-term contract / temporary to hire opportunity.

Your responsibilities

- Independently investigate and implement solutions to technical issues

- Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

- Solve technical help tickets submitted via phone, email, and walk-ups

- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

Requirements

- Experience with Basic Troubleshooting

- Ticketing System experience preferred

- Deep understanding of Microsoft

- Ticketing System experience

- Customer service experience

- Understanding of basic networking concepts

- Strong problem solving and analytical skills

- Background in installing and configuring operating systems, networked and local printers, and business applications

- Prior experience with IT support ticketing systems

- 1+ years of prior experience

- Demonstrated knowledge of user administration and bug fixing in a client server environment

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

Vacancy expired!

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